Table of Contents
SurveyMonkey and Survicate are survey platforms tailored for different needs. SurveyMonkey is a general-purpose survey tool, while Survicate specializes in multi-channel surveys for websites and in-product feedback.
SurveyMonkey
Features
- Survey Creation: Unlimited surveys with unlimited questions.
- Response Limits: Varies by plan; higher tiers offer more responses.
- Templates: Access to over 500 expert templates.
- Question Types: 13 common types, including multiple choice and text box.
- Logic and Piping: Advanced skip logic and answer piping.
- Customization: Custom themes, logos, and URLs.
- Integrations: Supports various integrations; specific details vary.
Pricing
- Basic Plan: Free; limited features.
- Standard Monthly: $99/month; 1,000 responses/month.
- Advantage Annual: $39/month; 15,000 responses/year.
- Premier Annual: $139/month; 40,000 responses/year.
Additional responses may incur extra charges. (surveymonkey.com)
Pros
- User-friendly interface.
- Extensive template library.
- Advanced logic features.
Cons
- Higher-tier plans can be expensive.
- Limited response limits on lower plans.
Best For
- Businesses needing versatile survey tools.
- Companies requiring advanced survey logic.
Survicate
Features
- Survey Creation: Unlimited active surveys; response limits vary by plan.
- Response Limits: Up to 500/month; overages allowed.
- Templates: 400+ professional templates.
- Question Types: 15+ types, including email, website, and in-product surveys.
- Logic and Piping: Standard branch logic; advanced display logic.
- Customization: Company logo; remove Survicate branding.
- Integrations: 25+ integrations, including Shopify, HubSpot, and Intercom.
Pricing
- Free Plan: Up to 25 responses/month; limited features.
- Starter Plan: $89/month; 100–500 responses/month.
- Growth Plan: Custom pricing; higher response limits.
- Enterprise Plan: Custom pricing; tailored solutions.
Overages are billed at the end of the billing period. (help.survicate.com)
Pros
- Multi-channel survey capabilities.
- Flexible response limits with overage options.
- Strong integration ecosystem.
Cons
- Free plan has limited responses.
- Advanced features require higher-tier plans.
Best For
- DTC brands seeking in-product and website feedback.
- Companies needing flexible response limits.
Side-by-Side Comparison
| Feature | SurveyMonkey | Survicate |
|---|---|---|
| Survey Creation | Unlimited surveys; unlimited questions | Unlimited active surveys; response limits vary by plan |
| Response Limits | Varies by plan; higher tiers offer more responses | Up to 500/month; overages allowed |
| Templates | 500+ expert templates | 400+ professional templates |
| Question Types | 13 common types | 15+ types, including email, website, and in-product surveys |
| Logic and Piping | Advanced skip logic and answer piping | Standard branch logic; advanced display logic |
| Customization | Custom themes, logos, and URLs | Company logo; remove Survicate branding |
| Integrations | Supports various integrations; specific details vary | 25+ integrations, including Shopify, HubSpot, and Intercom |
| Pricing | Free plan; paid plans start at $99/month | Free plan; paid plans start at $89/month |
Which to Choose
- SurveyMonkey: Ideal for businesses needing versatile survey tools with advanced logic features.
- Survicate: Best for DTC brands seeking in-product and website feedback with flexible response limits.
Worth a Look: Zigpoll
If you're evaluating options for ecommerce feedback tools, Zigpoll is also worth a look.
