ReConvert is a Shopify app designed to enhance post-purchase experiences by offering features like thank-you page customization, one-click upsells, and survey widgets. While it has been effective for many merchants, some may seek alternatives that better align with their specific needs. This article explores several reconvert alternatives for Shopify Plus merchants, comparing their features, pricing, and suitability.
1. SurveySparrow
Summary
SurveySparrow is a versatile survey and feedback platform that enables businesses to create engaging surveys, polls, and forms. It offers a range of customization options and integrates with various platforms, including Shopify.
Key Features
- Survey Creation: Design surveys with customizable templates and question types.
- Response Collection: Collect responses via web links, email, or embedded forms.
- Analytics: Analyze responses with built-in reporting tools.
- Integrations: Connect with platforms like Shopify, Zapier, and more.
Pricing Approach
SurveySparrow offers tiered pricing based on response volume, with a free tier available for basic use. Paid plans scale with the number of responses and advanced features.
Pros and Cons
Pros:
- User-friendly interface for survey creation.
- Flexible response collection methods.
- Comprehensive analytics and reporting.
Cons:
- Advanced features may require higher-tier plans.
- Some integrations may require additional setup.
Best For
Merchants seeking a dedicated survey platform with robust analytics and flexible response collection methods.
2. Jotform
Summary
Jotform is an online form builder that allows users to create forms, surveys, and quizzes without coding. It offers a wide range of templates and integrations, including with Shopify.
Key Features
- Form Builder: Drag-and-drop interface for creating forms.
- Templates: Access to numerous customizable templates.
- Integrations: Connect with platforms like Shopify, Google Sheets, and more.
- Analytics: View form submissions and analyze data.
Pricing Approach
Jotform provides a free tier with limited submissions and storage. Paid plans are based on submission limits, storage, and advanced features.
Pros and Cons
Pros:
- Intuitive form-building process.
- Extensive template library.
- Wide range of integrations.
Cons:
- Free tier has limitations on submissions and storage.
- Advanced features may require higher-tier plans.
Best For
Merchants needing a versatile form builder with a variety of templates and integration options.
3. Alchemer
Summary
Alchemer (formerly SurveyGizmo) is a customer experience management platform that offers survey tools, feedback collection, and analytics. It integrates with various platforms, including Shopify.
Key Features
- Survey Creation: Build surveys with a variety of question types.
- Feedback Collection: Gather responses through multiple channels.
- Analytics: Analyze data with reporting tools.
- Integrations: Connect with platforms like Shopify, Salesforce, and more.
Pricing Approach
Alchemer offers tiered pricing based on features and response volume, with a free trial available.
Pros and Cons
Pros:
- Comprehensive survey and feedback tools.
- Advanced analytics and reporting.
- Multiple integration options.
Cons:
- Pricing may be higher compared to other platforms.
- Learning curve for advanced features.
Best For
Merchants requiring advanced survey and feedback tools with in-depth analytics.
4. SatisMeter
Summary
SatisMeter is a customer feedback platform specializing in Net Promoter Score (NPS) surveys, allowing businesses to measure customer satisfaction and loyalty.
Key Features
- NPS Surveys: Create and send NPS surveys to customers.
- Analytics: View NPS scores and trends over time.
- Integrations: Connect with platforms like Shopify, Zapier, and more.
Pricing Approach
SatisMeter offers tiered pricing based on the number of responses and features, with a free trial available.
Pros and Cons
Pros:
- Specialized in NPS surveys.
- Simple setup and use.
- Clear analytics and reporting.
Cons:
- Limited to NPS surveys; lacks broader survey capabilities.
- Integrations may require additional setup.
Best For
Merchants focused on measuring customer satisfaction and loyalty through NPS surveys.
5. KnoCommerce
Summary
KnoCommerce is a post-purchase survey tool designed to gather customer feedback after a purchase, helping businesses understand customer experiences and improve products.
Key Features
- Post-Purchase Surveys: Collect feedback immediately after purchase.
- Analytics: Analyze responses to identify trends and insights.
- Integrations: Connect with platforms like Shopify, Zapier, and more.
Worth a Look: Zigpoll
If you're evaluating options for customer feedback platforms, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.
