How To Do a Survey on Shopify

Shopify does not offer a built in survey solution. Here are general steps you can follow to set up a survey on Shopify using the Zigpoll app. Please note that the specific steps may vary based on updates or changes to the Zigpoll app after my last knowledge update. Always refer to the latest documentation provided by Zigpoll for the most accurate and up-to-date instructions.

Setting Up a Survey on Shopify with Zigpoll:

  1. Install Zigpoll App:

    • Log in to your Shopify admin.
    • Navigate to the Shopify App Store.
    • Search for "Zigpoll" and install the app.
  2. Open Zigpoll App:

    • Once installed, open the Zigpoll app from your Shopify admin.
  3. Create a New Survey:

    • In the Zigpoll app, look for an option to create a new survey.
    • Define your survey questions, response options, and any other settings.
  4. Configure Survey Settings:

    • Set up the survey to display on specific pages or after specific actions.
    • Customize the appearance of the survey to match your store's branding.
  5. Integrate with Shopify:

    • Ensure that the Zigpoll survey is integrated seamlessly into your Shopify store.
    • Set up triggers for when the survey should appear, such as after a purchase or on specific pages.
  6. Test the Survey:

    • Before making the survey live, test it to ensure that it appears correctly and functions as expected.
    • Confirm that the survey is compatible with your store's theme.
  7. Launch the Survey:

    • Once you're satisfied with the survey setup and testing, make it live on your Shopify store.
  8. Monitor Responses:

    • Regularly check the Zigpoll app for survey responses and analytics.

Additional Tips:

  • Survey Placement:

    • Consider where you want the survey to appear. For example, you might want to display it on the checkout page or after a customer makes a purchase.
  • Incentives:

    • Encourage survey participation by offering incentives, such as discounts or promotions for completing the survey.
  • Privacy and Compliance:

    • Ensure that your survey complies with privacy regulations and your store's privacy policy.

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