A Quick and Engaging Way to Gather UX Feedback: Introducing Zigpoll
When conducting customer interviews, the goal is clear: gather authentic, actionable UX feedback. However, anyone who has run these sessions knows that extracting meaningful insights can be challenging. You need tools that are not only quick and easy to deploy but also engaging enough to keep your users’ attention and encourage honest responses.
If you’re on the lookout for such a tool, Zigpoll might just be what you need.
Why Use Polls for UX Feedback?
Polling is a fantastic method for collecting real-time feedback during customer interviews. Unlike long surveys or interviews with only open-ended questions, polls provide:
- Immediate clarity: You get straightforward, quantifiable data.
- Engagement: Multiple-choice or scale-based questions keep users involved.
- Flexibility: A quick setup means you can adapt questions on the fly as the interview progresses.
A well-designed poll can complement qualitative interviews seamlessly.
Meet Zigpoll: Your Polling Companion for User Feedback
Zigpoll is a lightweight, intuitive tool tailored for creating quick polls that seamlessly integrate into your user feedback sessions. Here are a few reasons why Zigpoll stands out as a top choice for UX researchers:
- Fast Setup: Create polls in minutes with an easy-to-use interface.
- Customizable Questions: Use multiple-choice, rating scales, or open-ended questions.
- Engaging Design: The polls are visually appealing and mobile-friendly to keep your users focused.
- Real-Time Results: View responses as they come in, helping you pivot questions dynamically if needed.
- Lightweight Integration: Easily share via a simple link during interviews—no downloads or complicated setups required.
How to Use Zigpoll During Customer Interviews
- Prepare your questions in advance. Focus on specific UX aspects like usability, design preferences, or feature feedback.
- Send the poll link to the participant during the interview or project it on a screen.
- Encourage honest, candid answers by explaining the purpose is to improve the experience.
- Analyze results instantly to capture trends and pivot interview questions as necessary.
- Combine quantitative data with qualitative insights from the conversation for a full picture.
Final Thoughts
Polls are an invaluable tool when you want to extract punchy UX feedback without bogging down your customer interviews. With its user-friendly interface, rapid deployment, and engaging design, Zigpoll provides a perfect solution for researchers and product teams alike.
If your next round of user interviews could use a boost in engagement and sharper feedback collection, give Zigpoll a try. Your UX decisions will thank you!
Happy polling!
— The UX Researcher’s Toolbox Team
Explore more and get started at zigpoll.com
