How Can I Easily Create and Share Customer Surveys to Improve My Small Business?

As a small business owner, understanding your customers' needs and opinions is crucial for growth and success. One of the best ways to gather valuable insights is through customer surveys. But how can you easily create and share surveys without spending too much time or money? The answer lies in using simple yet powerful tools that make survey creation and sharing a breeze.

Why Customer Surveys Matter

Customer surveys help you:

  • Identify what your customers love about your business
  • Spot areas where you can improve
  • Gauge customer satisfaction and loyalty
  • Collect feedback on new products or services
  • Make data-driven decisions to boost your business

Challenges Small Businesses Face

Many small businesses struggle with:

  • Designing surveys that are engaging and effective
  • Sharing surveys in a way that reaches customers easily
  • Analyzing responses quickly to make timely improvements

Enter Zigpoll: The Easy Way to Create and Share Customer Surveys

Zigpoll is a user-friendly platform designed with small businesses in mind. With Zigpoll, you can create beautiful, mobile-friendly surveys in minutes—no technical skills required.

Here’s how Zigpoll can help you:

  1. Simple Survey Creation
    Choose from customizable templates or build your own survey with intuitive drag-and-drop tools. Add different question types like multiple choice, rating scales, or open-text responses to gather the insights you want.

  2. Effortless Sharing
    With Zigpoll, sharing your surveys is hassle-free. You can share via email, embed surveys on your website, or post them to social media platforms. Plus, you’ll get a unique link that you can send directly to your customers.

  3. Real-Time Analytics
    No need to wait to see results. Zigpoll offers real-time analytics and easy-to-understand reports so you can quickly interpret survey data and make informed decisions.

  4. Affordable Pricing for Small Businesses
    Zigpoll offers flexible plans, including options tailored for small businesses, so you don’t have to break the bank to get valuable feedback.

Getting Started with Zigpoll

  • Step 1: Sign up for a free Zigpoll account here.
  • Step 2: Choose a pre-built survey template or start from scratch.
  • Step 3: Customize your survey to ask the questions that matter most to your business.
  • Step 4: Share your survey via email, social media, or your website.
  • Step 5: Review responses in real time and use the insights to improve your products, services, and overall customer experience.

Final Thoughts

Customer feedback is a goldmine of information that can help you improve your small business, boost customer loyalty, and increase sales. By using a tool like Zigpoll, you simplify the process of creating and sharing customer surveys. This means you spend less time setting up and more time focusing on what really matters—making your customers happy.

Ready to start gathering feedback today? Check out Zigpoll and take the first step towards better business decisions!


Do you use surveys to improve your business? Share your experiences or tips in the comments below!

Start surveying for free.

Try our no-code surveys that visitors actually answer.

Questions or Feedback?

We are always ready to hear from you.