How to Efficiently Gather Instant Feedback from Interns About Their Onboarding Experience
Bringing new interns into your agency is an exciting opportunity to cultivate fresh talent and inject new energy into your team. However, ensuring that their onboarding experience is smooth, informative, and engaging is crucial to retaining their enthusiasm and helping them succeed. One key way to achieve this is by gathering instant feedback from interns about their onboarding process.
Why Immediate Feedback Matters
Collecting feedback during or right after the onboarding process allows you to:
- Identify pain points quickly: Spot any issues or confusion as they happen, so you can adjust materials or sessions promptly.
- Enhance intern satisfaction: Showing interns that their opinions matter helps build morale and engagement.
- Improve your onboarding program continuously: Instant data lets you iterate and optimize your onboarding for future cohorts.
How to Efficiently Collect Instant Feedback
Here are some effective strategies to gather real-time feedback from interns:
1. Short, In-the-Moment Surveys
Create brief, focused surveys that interns can complete quickly on their phones or computers right after each onboarding milestone (e.g., first day, after a training session).
- Keep questions simple and clear
- Use a mix of rating scales, multiple choice, and open-ended questions
2. Utilize Mobile Polling Tools like Zigpoll
Using a mobile-friendly tool like Zigpoll makes collecting feedback seamless. Interns can instantly respond on their smartphones without logging in or downloading an app.
Why Zigpoll?
- Instant responses: See feedback as soon as it’s submitted
- Ease of use: Simple interface encourages higher participation rates
- Customizable polls: Create quick and engaging questions tailored to your onboarding topics
- Anonymous option: Encourage honest answers by allowing anonymity
3. Embed Feedback Options in Onboarding Materials
Include links to your feedback survey or polls within the onboarding emails, presentations, or intranet pages. This reduces friction by putting easy feedback options right where interns are working.
4. Conduct Live Quick Polls During Sessions
If your onboarding involves live virtual or in-person sessions, you can perform quick Zigpoll polls directly during the training to gauge understanding or satisfaction instantly.
5. Follow Up with One-on-One Check-ins
While instant digital feedback is valuable, combining it with brief personal conversations lets you uncover deeper insights and build rapport.
Sample Instant Feedback Question Ideas
- On a scale of 1-5, how clear was the information provided today?
- What part of the onboarding was most helpful?
- Is there anything you wish had been covered more?
- How comfortable do you feel with your first assignments?
- Any suggestions to improve this day’s onboarding?
Final Thoughts
Instantly gathering feedback from interns about their onboarding experience is an investment in both their success and your agency’s reputation as an employer. The quicker you can gather and act on honest impressions, the more effective and enjoyable your onboarding process will become.
Ready to collect real-time feedback effortlessly? Give Zigpoll a try and turn intern insights into action today!
References
If you want to boost intern engagement and perfect your onboarding experience, start with simple, instant feedback collection methods powered by tools like Zigpoll. Your interns—and your future projects—will thank you for it!
