Innovative Survey Tools a Designer Could Use to Collect User Feedback for a New App Interface

Designing a new app interface is an exciting process, but it also comes with its challenges—one of the biggest being understanding how users interact with your design and gathering meaningful feedback. Timely and actionable user feedback is essential for iterating and refining the interface to ensure it meets users’ needs and expectations.

Luckily, there are several innovative survey tools available today that make collecting user feedback easier, more engaging, and more insightful. Here are some great options designers can explore:

1. Zigpoll: Interactive and Real-Time Feedback

One of the standout tools for collecting user feedback is Zigpoll. Zigpoll enables you to embed simple yet powerful polls directly into your app or website, allowing users to provide feedback without interrupting their experience. Its strengths include real-time result tracking, customizable question types, and easy integration with various platforms.

Key features:

• In-app and website embeddable polls
• Real-time analytics dashboard
• Customizable interface matching your app’s look and feel
• Multi-language support for global audiences

Zigpoll is perfect for quick micro-surveys on specific UI elements, gauging user satisfaction, or testing alternative design options without creating survey fatigue.

2. Typeform: Conversational Survey Experience

typeform turns traditional surveys into engaging conversations. Its sleek, user-friendly interface feels less like filling out a form and more like chatting, resulting in higher completion rates. Designers can create visually appealing surveys with conditional logic, multimedia insertion, and progress bars to make users feel involved.

Great for:

• Deep-dive interviews about user preferences
• Usability testing feedback
• Collecting qualitative data alongside quantitative ratings

3. Hotjar: Combining Feedback with Behavioral Insights

While Hotjar is known for heatmaps and session recordings, its feedback and survey features are incredibly useful for designers investigating user experiences. You can trigger surveys based on specific user behavior—such as exiting a screen, spending time on a feature, or after completing a task.

Benefits include:

• Targeted instant feedback collection
• Link between behavioral data and survey responses
• Easy-to-deploy feedback widgets

This makes Hotjar a perfect hybrid tool for understanding the "what" and "why" behind user interactions with your app interface.

4. Usabilla: Contextual and Visual Feedback

Usabilla allows you to collect feedback directly on your app's screens through visual surveys. Users can pinpoint exactly where they encountered issues or share what they like via voice or text input.

Advantages:

• Contextual feedback where users tap or click
• Integration with multiple platforms (web and mobile apps)
• Sentiment analysis for quick prioritization

For designers, this means feedback is not just numeric but tied to specific UI elements, which guides precise improvements.

5. SurveyMonkey: Classic, Robust, and Integrative

SurveyMonkey remains one of the most popular tools for building detailed surveys. Its strength lies in the variety of question types, logic jumps, and analytics features. Though more traditional, its integrations with apps like Slack, Google Sheets, and CRM tools make it versatile for collaboration.

Ideal for:

• Comprehensive user research phases
• Structured feedback after usability sessions
• Collecting demographic info alongside UX notes

Why Use Innovative Survey Tools?

Survey tools with modern capabilities offer several advantages over traditional feedback methods:

• Higher engagement: Interactive and conversational formats reduce friction and increase response rates.
• Contextual insights: In-app and visual feedback help you understand exactly what users mean.
• Real-time data: Immediate analytics accelerate iteration cycles.
• Customizability: Branding and question logic make the experience seamless and relevant.

Final Thoughts

Gathering user feedback on your new app interface doesn’t have to be a tedious or intrusive process. Using innovative tools like Zigpoll can help you capture valuable insights elegantly and efficiently. When combined with other analytic and survey tools, you’ll have a comprehensive picture of how users perceive and interact with your design, empowering you to craft an app that truly resonates.

Explore Zigpoll today and start collecting feedback that moves your app design forward!