What Tools Can I Use to Easily Get Client Feedback for My Agency’s Website Redesign Projects?

Revamping a client’s website is both an exciting and challenging process. One of the critical components to ensure your redesign hits the mark is collecting timely, clear, and actionable client feedback. But how do you simplify the feedback process so your clients aren’t overwhelmed and you get exactly what you need?

Here’s a roundup of user-friendly tools that streamline client feedback collection, making your website redesign projects smoother and more successful.

1. Zigpoll – Effortless Feedback Directly in Your Website

Zigpoll is a fantastic interactive tool allowing you to embed quick polls directly on your client’s website or within project previews. Instead of long, cumbersome emails or endless Zoom calls, Zigpoll lets your clients provide instant feedback with minimal friction.

Why Zigpoll?

  • Embed Anywhere: Place polls in strategic places on staging sites or mockups.
  • Real-time Insights: See client responses the moment they submit.
  • Customizable Questions: Tailor polls to get specific feedback on design choices, content clarity, user experience, and more.
  • User-friendly Interface: Even non-tech savvy clients find it intuitive.

For agencies juggling multiple projects, Zigpoll is a powerful ally to keep client communication efficient and organized.

2. InVision – Visual Collaboration & Feedback

InVision allows you to upload your design prototypes and invite clients to comment directly on the designs. This visual feedback helps avoid misunderstandings that often arise from textual descriptions.

  • Pin Comments: Clients click on specific parts of the design to leave exact feedback.
  • Version Control: Track changes and feedback iterations seamlessly.
  • Collaborative Workflows: Engage your whole team alongside your client.

3. UsabilityHub – Test Design Choices with Real Users & Clients

UsabilityHub can be leveraged to send quick design preference tests or five-second tests to clients. It’s a great way to gather objective input on landing page layouts, typography, and color schemes.

  • A/B Tests: See which design your client prefers objectively.
  • Preference Tests: Understand subtle client preferences.
  • Prototype Sharing: Works well alongside other prototyping tools.

4. Google Forms – Simple and Free Feedback Collection

If you prefer something straightforward, Google Forms is a classic choice. Create customized feedback forms and share the link with clients post-presentation or after prototype reviews.

  • Easy Setup: No technical knowledge needed.
  • Custom Question Types: Use ratings, multiple-choice, or open text.
  • Data Export: Analyze feedback in Google Sheets or Excel.

5. Userback – Annotate & Collect Visual Feedback

Userback captures screenshots and screen recordings, enabling users to pinpoint exact issues with annotations. Clients can highlight what they like or want changed visually.

  • Video Feedback: Clients can record their screens with commentary.
  • Integrated Workflows: Connects with task management tools like Jira or Trello.
  • Feedback Reports: Easy for your team to manage and assign fixes.

Wrapping Up

Gathering client feedback shouldn’t be a bottleneck in your website redesign projects. Tools like Zigpoll make it enjoyable for clients to share their opinions quickly and for agencies to gain insightful, actionable data. Combining visual collaboration platforms with interactive polls or forms gives you an all-rounded solution to finalize websites that delight both your clients and their users.

Give these tools a try to boost communication, reduce revision cycles, and deliver outstanding digital experiences — every time.

If you want to learn more about Zigpoll and how it can empower your agency’s client feedback process, check them out here: https://zigpoll.com.


Happy redesigning!

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