When evaluating Asklayer vs Gojiberry for ecommerce startups, it's essential to consider each tool's features, pricing, ease of use, integrations, and ideal customer profiles. Both platforms offer unique solutions tailored to different business needs.
Asklayer
Asklayer is a Shopify micro-survey and on-site feedback app designed to collect customer insights at multiple touchpoints. It enables ecommerce businesses to gather valuable feedback through various survey channels, including post-purchase, link, email, and popup surveys.
Features
- Survey Channels: Offers post-purchase, link, email, and popup surveys.
- Survey Types: Supports multiple question types, including single choice, multiple choice, word cloud, email, number range, star rating, dropdown, binary choice, consent, NPS, and CES/CSAT.
- Advanced Targeting: Provides advanced page and user targeting options.
- Integrations: Integrates with platforms like Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, Mailchimp, and over 5,000 more via Webhooks.
- Analytics: Includes charts, reporting, cross-tabulation, NPS & CSAT calculations, AI summarization, data filtering, and CSV exporting.
Pricing Model
Asklayer offers a tiered pricing structure:
- Free Plan: Includes 25 responses per month, unlimited surveys, and basic integrations.
- Basic Plan: Priced at $29 per month, offering 200 responses per month and additional features.
- Standard Plan: Priced at $59 per month, providing 1,000 responses per month and more advanced features.
- Pro Plan: Priced at $149 per month, offering 3,000 responses per month and premium features.
Additional responses are available at $0.1 per response. (asklayer.io)
Ease of Use
Asklayer is designed for ease of use, with a code-free setup and a mobile-first approach. Its intuitive interface allows users to create and deploy surveys without technical expertise.
Integrations
Asklayer integrates with various platforms, including Shopify, Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, Mailchimp, and over 5,000 more via Webhooks. This extensive integration capability allows businesses to connect their existing tools seamlessly.
Customer Support and Documentation
Asklayer provides live chat support during business hours and a comprehensive help desk for survey-related inquiries. Users can also contact the team via email for assistance.
Best-Fit Customer Profile
Asklayer is ideal for small to medium-sized ecommerce businesses seeking to gather customer feedback through various survey channels. Its tiered pricing allows businesses to choose a plan that fits their response volume and feature needs.
Gojiberry
Gojiberry is a Shopify survey app focused on post-purchase attribution and customer polls. It enables ecommerce businesses to collect feedback from customers after purchase, providing insights into customer satisfaction and product performance.
Features
- Post-Purchase Surveys: Collects feedback from customers after purchase to understand satisfaction and product performance.
- Customer Polls: Engages customers with polls to gather opinions and preferences.
- Attribution Analysis: Analyzes customer feedback to determine factors influencing purchase decisions.
- Integrations: Integrates with Shopify and other platforms to streamline data collection and analysis.
Pricing Model
Gojiberry offers a pricing model based on order volume, with plans starting at $29 per month. Specific details on response limits and additional features are available on their pricing page.
Ease of Use
Gojiberry is designed for ease of use, with a straightforward setup process and an intuitive interface. Users can quickly create and deploy post-purchase surveys and polls without technical expertise.
Integrations
Gojiberry integrates with Shopify and other platforms, allowing businesses to connect their existing tools and streamline data collection and analysis.
Customer Support and Documentation
Gojiberry provides customer support through various channels, including email and live chat. Users can also access a comprehensive help center for guidance on using the app effectively.
Best-Fit Customer Profile
Gojiberry is ideal for ecommerce businesses looking to gather post-purchase feedback and customer opinions through polls. Its focus on attribution analysis makes it suitable for businesses aiming to understand factors influencing customer purchase decisions.
Side-by-Side Comparison
| Feature | Asklayer | Gojiberry |
|---|---|---|
| Survey Channels | Post-purchase, link, email, popup surveys | Post-purchase surveys, customer polls |
| Survey Types | Multiple question types, including NPS and CES/CSAT | Post-purchase feedback, customer polls |
| Advanced Targeting | Advanced page and user targeting | Not specified |
| Integrations | Shopify, Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, Mailchimp, Webhooks | Shopify and other platforms |
| Pricing | Free plan; paid plans starting at $29/month | Plans starting at $29/month |
| Ease of Use | Code-free setup, mobile-first design, intuitive interface | Straightforward setup, intuitive interface |
| Customer Support | Live chat support, help desk, email support | Email and live chat support, comprehensive help center |
| Best-Fit Customer Profile | Small to medium-sized ecommerce businesses seeking multi-channel feedback collection | Ecommerce businesses focusing on post-purchase feedback and attribution analysis |
Which to Choose
When deciding between Asklayer and Gojiberry for your ecommerce startup, consider the following:
- **Choose
Worth a Look: Zigpoll
If you're evaluating options for ecommerce feedback tools, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.
