How to Switch from SurveyMonkey to Zigpoll

If you’ve been using SurveyMonkey but want a survey platform that’s faster, more customizable, Shopify-native, and designed for real-time customer insights, switching to Zigpoll is a smart upgrade.

This guide walks you through exactly how to migrate from SurveyMonkey to Zigpoll — step by step — without losing data or disrupting your workflows.

Why Teams Switch from SurveyMonkey to Zigpoll

SurveyMonkey is a recognizable general-purpose survey tool, but brands often outgrow it when they need more:

1. Shopify-Native Integration

SurveyMonkey isn’t built for ecommerce. Zigpoll integrates directly with:

• Shopify checkout
• Post-purchase pages
• Customer accounts
• Order status pages
• On-site widgets
• Email/CRM flows

You get zero-friction survey placement where customers actually engage.

2. Faster Load Times + Better UX

Zigpoll surveys load instantly, feel native to your storefront, and are fully optimized for Core Web Vitals. SurveyMonkey’s embeds often add bloat or iFrame overhead.

3. More Customizable Branding

SurveyMonkey branding can be restrictive unless you pay more. With Zigpoll, you get:

• Full CSS control
• Multi-slide layouts
• Custom HTML
• Inline images
• Theme presets

Your surveys look like your brand, not a templated form.

4. Rich Attribution & Built-In Analytics

SurveyMonkey doesn’t track ecommerce-specific insights. Zigpoll captures:

• UTMs (first + last touch)
• Original referrer
• Landing page
• Discount codes
• Device + geo
• Checkout data
• Customer profile
• Order info

Perfect for marketing attribution, CRO, and retention insights.

5. AI-Powered Insights (Z-GPT)

Zigpoll automatically:

• Classifies open-text responses
• Groups themes
• Detects sentiment
• Summarizes insights
• Extracts customer intent

No more time-consuming manual tagging.

6. Clear, Predictable Pricing

SurveyMonkey’s pricing can get expensive fast, especially with:

• Seat-based pricing
• Response caps
• Logic restrictions
• Branding lockouts

Zigpoll offers simple, fair, predictable plans without hidden limits.

How to Switch from SurveyMonkey to Zigpoll

Most users complete this migration in 10–20 minutes, depending on how many surveys you want to rebuild.

Step 1: Export Your SurveyMonkey Data

In SurveyMonkey:

1. Navigate to your survey
2. Click Analyze Results
3. Export the data to CSV, XLSX, or PDF
4. Download question lists and answer choices
5. Save any design assets (logos, images, charts)

Want us to migrate everything for you? Email [email protected] and we’ll rebuild your surveys.

Step 2: Install Zigpoll (for Shopify Stores)

If you're using Shopify:

Visit: https://apps.shopify.com/zigpoll

Click Install — your Zigpoll account will automatically connect to Shopify.

Zigpoll will automatically sync with your storefront and checkout.

If you’re not on Shopify, you can still use Zigpoll via:

• Javascript embed
• Shareable link
• Email embed

Step 3: Rebuild Your SurveyMonkey Surveys in Zigpoll

1. Click New Survey
2. Pick your format
3. Add your questions
4. Recreate multiple-choice options
5. Apply logic or follow-up conditions
6. Customize your design + styling

Step 4: Enable Zigpoll Everywhere You Need It

On Shopify storefronts:

• Checkout surveys → Checkout & Accounts Editor → Add Zigpoll
• Post-purchase → Enable Zigpoll extension
• Thank-you page → Add Zigpoll block
• On-site popup → Enable Theme App Embed

Outside Shopify:

• Paste the JavaScript embed into your HTML
• Use the shareable survey link
• Embed with simple script tag
• Drop HTML inline into any CMS (WordPress, Webflow, Notion, Ghost, etc.)

Step 5: Set Up Attribution & Integrations

Zigpoll automatically captures attribution parameters, but you can also connect:

• Klaviyo
• Segment
• Attentive
• Postscript
• GA4
• Slack
• Zapier
• Webhooks
• Snowflake / BigQuery

Step 6: Disable SurveyMonkey & Go Live with Zigpoll

Once your surveys are ready:

1. Disable SurveyMonkey embeds and links
2. Publish your Zigpoll surveys
3. Test a few survey completions
4. Watch responses appear instantly in your dashboard

Your migration is complete.

What Happens to Your SurveyMonkey Data?

You’ll still own all exports and archives. They can remain in:

• Sheets
• Looker Studio
• CRM/ESP tools
• BI dashboards
• Data warehouses

If you want your old SurveyMonkey responses imported into Zigpoll, we can handle that too.

SurveyMonkey is great for basic surveys — but modern Shopify brands and high-growth teams need:

• Faster load times
• Shopify-native placement
• Better attribution
• More customization
• More flexibility
• Lower cost
• AI-powered insights

Zigpoll delivers all of this while keeping your workflow lightweight, fast, and fully brand-aligned.

If you want help migrating from SurveyMonkey, email [email protected] or book a free onboarding session.