How to Switch from Fairing to Zigpoll
If you’ve been using Fairing for post-purchase attribution surveys but want something faster, more flexible, and more affordable, switching to Zigpoll is straightforward and takes only a few minutes.
This guide walks you through exactly how to migrate from Fairing to Zigpoll — step by step.
Why Brands Switch from Fairing to Zigpoll
Here are the most common reasons Shopify merchants upgrade:
1. Faster Load Times + Native Shopify Integration
Zigpoll is optimized for Core Web Vitals and built around Shopify’s new Checkout Extensibility framework.
2. More Survey Types (Not Just Post-Purchase)
Zigpoll supports:
- Checkout surveys
- Post-purchase surveys
- Popup/on-site surveys
- Email/CRM embeds
- Customer account surveys
- Full-page surveys
More flexibility, one platform.
3. Lower Cost + Predictable Billing
No metered overages. No unpredictable invoice spikes. Zigpoll offers simple, fair pricing.
4. AI-Powered Insights (Z-GPT)
Automatically label and categorize open-text responses, identify themes, detect sentiment, and summarize insights.
5. Full Journey Attribution
Zigpoll captures:
- UTMs (first + last touch)
- Original referrer
- Landing page
- Discount codes
- Session-level data
- Device + geo info
- Customer + order data
More attribution flexibility than Fairing’s default flow.
How to Switch from Fairing to Zigpoll
Most brands complete this migration in 10–15 minutes.
Step 1: Export Your Fairing Data
In Fairing:
- Go to Responses
- Export all response data (you can use our data conversion tool and import historical data directly into your new Zigpoll account)
- Export questions and answer lists
Want done-for-you migration? Email [email protected].
Step 2: Install Zigpoll in Shopify
Visit: https://apps.shopify.com/zigpoll
Click Install — your Zigpoll account will automatically connect to Shopify.
Step 3: Rebuild Your Fairing Questions in Zigpoll
In Zigpoll:
- Create a New Survey
- Choose your format (checkout, order status, popup, embed, etc.)
- Add your questions
- Add multiple-choice options
- Set up branching logic or follow-up questions
- Apply your theme, CSS, and branding
Zigpoll supports multi-slide layouts, conditions, triggers, custom HTML, and more.
Step 4: Enable Zigpoll on Your Storefront + Checkout
For Post-Purchase Surveys
Enable the Zigpoll Post-Purchase Extension.
For Thank-You Page Surveys
Add the Zigpoll App Block inside the order status page template.
For On-Site Widgets
Toggle the Zigpoll Theme App Embed or paste the script snippet.
Step 5: Configure Attribution + Integrations
Zigpoll collects attribution automatically. Optional integrations:
- Klaviyo
- GA4
- Postscript
- Attentive
- Segment
- Slack
- Zapier
- Webhooks
- Snowflake / BigQuery
Step 6: Import Your Fairing Labels (Optional)
To maintain naming consistency:
- Reuse your Fairing choice labels
- Keep your influencer/ad source names
- Mirror legacy question IDs if needed
Step 7: Turn Off Fairing & Go Live with Zigpoll
- Pause Fairing surveys
- Activate Zigpoll surveys
- Place a few test orders
- Confirm data flows into the dashboard
Your migration is complete.
What Happens to Historical Fairing Data?
You’ll keep your exported CSVs. They can be imported into:
- Google Sheets
- Data warehouses
- Attribution platforms
- BI tools
If you want them inside Zigpoll, we can import them for unified analytics. We also have a data conversion tool to make the move seamless.
Final Thoughts
Brands switching from Fairing to Zigpoll often see immediate improvements:
- Faster load times
- Higher response rates
- Cleaner attribution
- Better customization
- More survey formats
- Lower costs
- AI-powered insights
If you’d like help with the migration, email [email protected].
Welcome to Zigpoll — a better way to understand your customers.
