How to Switch from Sprig to Zigpoll
Sprig is known for product-led user research and in-app micro-surveys, but many ecommerce and DTC brands eventually find that it doesn’t integrate deeply enough with Shopify, lacks attribution detail, and can become expensive as response volume grows.
If you’re looking for a faster, more flexible, Shopify-native survey platform with deeper attribution, AI insights, and unlimited placement options, switching from Sprig to Zigpoll is a smart upgrade.
This guide walks you through the full migration process — step by step.
Why Brands Switch from Sprig to Zigpoll
Sprig excels at in-app product research for SaaS, but Shopify merchants and DTC brands often need more control, attribution, and ecommerce-native features. Here’s why they migrate:
1. Shopify-Native Survey Placement
Sprig is not designed for Shopify’s ecosystem. Zigpoll integrates directly with:
- Shopify checkout
- Post-purchase
- Order status page
- Customer account pages
- On-site popups
- Email/CRM embed
- Full-page links
Surveys appear where ecommerce decisions actually happen.
2. Faster Performance with Zero App Bloat
Sprig’s script loads asynchronously but still adds overhead. Zigpoll is:
- Ultra lightweight
- Core Web Vitals friendly
- Checkout Extensibility compatible
- Optimized for high-volume storefronts
3. More Customizable & Flexible Survey Builder
Sprig has a modern UI but fewer customization options. Zigpoll supports:
- Full multi-step slide layouts
- Custom CSS + HTML
- Conditional logic
- A/B variants
- Image or emoji choices
- Device, UTM, and URL targeting
- Popup timing, scroll depth, exit intent
- Inline embeds that look native
4. Ecommerce Attribution Sprig Doesn’t Track
Zigpoll automatically captures:
- First + last-touch UTMs
- Original referrer
- Landing page
- Discount codes
- Geo + device info
- Checkout data
- Customer profile details
- Order metadata
Sprig focuses on product insights; Zigpoll captures the entire ecommerce journey
5. Built-in AI Insights (Z-GPT)
Zigpoll automatically:
- Tags open-text responses
- Groups themes
- Detects sentiment
- Summarizes insights
- Extracts customer intent
- Highlights patterns
Sprig offers some automated insights depending on plan, but Zigpoll includes this by default.
6. Transparent, Predictable Pricing
Sprig’s pricing can climb quickly based on:
- Monthly tracked users
- Response volume
- Advanced features
Zigpoll is designed for ecommerce scalability with simple, predictable billing.
How to Switch from Sprig to Zigpoll
Most migrations take 10–20 minutes.
Step 1: Export Your Sprig Data
In Sprig:
- Go to Results for each study
- Export responses to CSV
- Copy your question wording and answer choices
- Export or save any media elements used
- Download any labels or segments you rely on
Prefer done-for-you migration? Email [email protected] and we’ll rebuild your surveys.
Step 2: Install Zigpoll (for Shopify Stores)
If you're using Shopify:
Visit: https://apps.shopify.com/zigpoll
Click Install — your Zigpoll account will automatically connect to Shopify.
If not on Shopify, Zigpoll still works via:
- Javascript embed
- API/webhook
- Email/CRM embeds
- Shareable survey links
Step 3: Rebuild Your Sprig Surveys in Zigpoll
In Zigpoll:
- Click New Survey
- Choose a format:
- Add your questions
- Rebuild multiple-choice answers
- Add follow-up conditions or branching
- Customize branding, layout, and CSS
- Configure targeting (UTM, device, page, timing, etc.)
Zigpoll supports anything Sprig does — plus deeper styling and ecommerce logic.
Step 4: Activate Zigpoll Where You Need It
On Shopify:
- Checkout surveys → Add Zigpoll extension
- Post-purchase surveys → Enable Zigpoll Post-Purchase extension
- Order status surveys → Add Zigpoll widget
- On-site popups → Toggle Theme App Embed
- Email surveys → Paste HTML embed into Klaviyo, Attentive, etc.
Outside Shopify:
- Add Zigpoll script snippet
- Embed inline HTML
- Use full-page share links
- Integrate into web apps or portals
Step 5: Connect Integrations & Attribution Tools
Zigpoll integrates with:
- GA4
- Klaviyo
- Segment
- Zapier
- Postscript
- Attentive
- Slack
- Snowflake / BigQuery
- Webhooks
These integrations give Zigpoll significantly more ecommerce intelligence than Sprig’s default setup.
Step 6: Keep Your Sprig Labeling (Optional)
Zigpoll allows you to:
- Reuse question names
- Maintain identical choice labels
- Map historical responses
- Preserve user segments
- Keep internal IDs consistent
This makes analytics continuity simple.
Step 7: Turn Off Sprig & Launch Zigpoll
Once verified:
- Disable Sprig surveys/widgets
- Publish your Zigpoll surveys
- Test a survey capture on your site
- Verify live responses inside Zigpoll
What Happens to Historical Sprig Data?
Your exported CSVs remain accessible for:
- BI dashboards
- Google Sheets
- Attribution models
- Data warehouses
- CRMs
If you want Sprig historical data imported into Zigpoll, we can handle that as well.
Sprig is great for SaaS product research — but modern ecommerce and DTC brands often need:
- Shopify-native survey triggers
- More customization
- Faster load times
- Richer attribution
- AI-powered insights
- More placement flexibility
- Predictable pricing
Zigpoll delivers all of this and is built specifically for high-performance online brands.
If you want help migrating, email [email protected] or book a free onboarding session.
