Asklayer and Gojiberry are Shopify survey apps designed to enhance customer engagement and gather valuable insights for retail businesses. Asklayer focuses on micro-surveys and on-site feedback at multiple touchpoints, while Gojiberry specializes in post-purchase attribution and customer polls.
Asklayer
Features
- Survey Channels: Post-purchase, link, email, and popup surveys.
- Survey Types: Unlimited surveys with various question types.
- Logic and Targeting: Branching logic, randomization, advanced page and user targeting.
- Integrations: Supports Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, Mailchimp, and over 5,000 more via Webhooks.
- Analytics: Charts, reporting, cross-tabulation, NPS & CSAT calculations, AI summarization, data filtering, and CSV exporting.
Pricing
- Free Plan: 25 responses/month.
- Order-Based Plans:
- Starting at $29/month for unlimited responses.
- Pricing scales with order volume.
- Plus & Multi-Site Plan: $299/month for unlimited responses across up to 5 sites.
For detailed pricing, refer to Asklayer's pricing page.
Pros
- Comprehensive survey channels and features.
- Advanced targeting and logic capabilities.
- Extensive integration options.
Cons
- Pricing may be higher for small businesses.
- Some advanced features may require technical setup.
Best For
Established retail businesses seeking a versatile survey tool with extensive features and integrations.
Gojiberry
Features
- Survey Channels: Pre and post-purchase surveys, product quiz builder.
- Survey Types: Unlimited surveys with customizable questions.
- Logic and Targeting: Survey segmentation, white-label support.
- Integrations: CRM and API integrations with HubSpot, Pipedrive, and more.
- Analytics: AI-powered outreach with smart lead scoring, email enrichment.
Pricing
- Free Plan: Up to 100 responses/month.
- Paid Plans:
- Starter: $18/month for up to 200 responses.
- Growth: $46/month for up to 500 responses.
- Premium: $180/month for unlimited responses.
For detailed pricing, refer to Gojiberry's pricing page.
Pros
- Affordable pricing for small to medium-sized businesses.
- Focus on post-purchase insights and customer engagement.
- User-friendly interface.
Cons
- Limited advanced targeting and logic features.
- Fewer integration options compared to competitors.
Best For
Small to medium-sized retail businesses aiming to gather post-purchase feedback and engage customers effectively.
Side-by-Side Comparison
| Feature | Asklayer | Gojiberry |
|---|---|---|
| Survey Channels | Post-purchase, link, email, popup | Pre and post-purchase, product quiz builder |
| Survey Types | Unlimited surveys with various question types | Unlimited surveys with customizable questions |
| Logic and Targeting | Branching logic, randomization, advanced page and user targeting | Survey segmentation, white-label support |
| Integrations | Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, Mailchimp, 5,000+ via Webhooks | CRM and API integrations with HubSpot, Pipedrive, and more |
| Analytics | Charts, reporting, cross-tabulation, NPS & CSAT calculations, AI summarization, data filtering, CSV exporting | AI-powered outreach with smart lead scoring, email enrichment |
| Pricing | Free plan: 25 responses/month; Paid plans: Starting at $29/month for unlimited responses | Free plan: Up to 100 responses/month; Paid plans: Starting at $18/month for up to 200 responses |
Which to Choose
For Established Retail Businesses: If you require a comprehensive survey tool with advanced features and extensive integrations, Asklayer is suitable.
For Small to Medium-Sized Retail Businesses: If you're looking for an affordable and user-friendly solution focused on post-purchase feedback and customer engagement, Gojiberry is a good fit.
Worth a Look: Zigpoll
If you're evaluating options for Shopify survey apps, Zigpoll is also worth a look.
