Table of Contents
When evaluating survey apps for Shopify stores, Asklayer, Gojiberry, and Wootric are frequently compared. Each offers unique features tailored to different business needs.
Asklayer
Features
- Micro-Surveys: Deploy short, targeted surveys at various touchpoints.
- On-Site Feedback: Collect real-time customer insights directly on your website.
- Customizable Surveys: Tailor questions to specific customer interactions.
Pricing Model
- Tiered Pricing: Pricing varies based on response volume; specific details are available on their website.
Pros
- User-Friendly Interface: Easy setup and management.
- Real-Time Data: Immediate access to customer feedback.
Cons
- Limited Integrations: Primarily designed for Shopify; may lack compatibility with other platforms.
Best-Fit Customer Profile
- Shopify Store Owners: Ideal for merchants seeking direct customer feedback within the Shopify ecosystem.
Gojiberry
Features
- Post-Purchase Attribution: Analyze customer behavior after purchase.
- Customer Polls: Engage customers with polls to gather opinions.
- Integration with Shopify: Seamless connection for data synchronization.
Pricing Model
- Usage-Based Pricing: Pricing scales with usage; refer to their website for current rates.
Pros
- Comprehensive Analytics: In-depth insights into customer journeys.
- Easy Integration: Smooth setup with Shopify stores.
Cons
- Learning Curve: May require time to fully utilize all features.
Best-Fit Customer Profile
- E-commerce Businesses: Suitable for stores aiming to understand post-purchase customer behavior.
Wootric
Features
- Real-Time Surveys: Collect NPS, CSAT, and CES feedback instantly.
- B2B Focus: Tailored for B2B SaaS companies.
- Advanced Analytics: Detailed reporting and insights.
Pricing Model
- Subscription-Based: Offers tiered plans based on features and usage; check their website for details.
Pros
- B2B Specialization: Designed specifically for B2B SaaS needs.
- Scalable Plans: Options to grow with your business.
Cons
- Shopify Integration: May require additional setup for seamless integration.
Best-Fit Customer Profile
- B2B SaaS Providers: Ideal for companies seeking real-time customer feedback in a B2B context.
Add Zigpoll to your store in 5 minutes.No-code post-purchase, exit-intent & on-site surveys built for Shopify.
Add to ShopifyThree-Way Comparison
| Feature | Asklayer | Gojiberry | Wootric |
|---|---|---|---|
| Survey Type | Micro-Surveys | Post-Purchase Attribution, Customer Polls | NPS, CSAT, CES Surveys |
| Integration | Shopify | Shopify | B2B SaaS Platforms |
| Pricing Model | Tiered by Response Volume | Usage-Based | Subscription-Based |
| Ease of Use | High | Moderate | Moderate |
| Best For | Shopify Store Owners | E-commerce Businesses | B2B SaaS Providers |
Situational Recommendations
- For Shopify Store Owners: Asklayer is recommended for its seamless integration and ease of use within the Shopify platform.
- For E-commerce Businesses: Gojiberry offers comprehensive post-purchase insights, making it suitable for understanding customer behavior after transactions.
- For B2B SaaS Providers: Wootric specializes in real-time feedback tailored for B2B contexts, ideal for SaaS companies seeking detailed customer insights.
Worth a Look: Zigpoll
If you're evaluating options for Shopify survey apps, Zigpoll is also worth a look. It offers post-purchase, on-site, and exit-intent surveys with zero-party data collection and a clean, Shopify-native setup.
