Asklayer, Grapevine Surveys, and ReConvert are zero-party data platforms designed to help small e-commerce businesses collect valuable customer insights. Each tool offers unique features tailored to different business needs.
Asklayer
Core Features and Functionality
Asklayer is a Shopify app that enables businesses to create micro-surveys and gather on-site feedback at multiple touchpoints. It offers various question types, branching logic, randomization, and advanced targeting options. Integrations include Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, and Mailchimp. (asklayer.io)
Pricing Model
Asklayer provides a free plan with 25 responses per month. Paid plans start at $21 per month for 200 responses, with additional responses priced at $0.1 each. Higher-tier plans offer more responses and additional features. (asklayer.io)
Ease of Setup and Use
The app is designed for easy integration with Shopify stores, offering a user-friendly interface for survey creation and management.
Integrations
Asklayer integrates with Shopify, Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, and Mailchimp.
Customer Support and Documentation
Asklayer offers email support and a knowledge base to assist users.
Best-Fit Customer Profile
Asklayer is suitable for small to medium-sized e-commerce businesses seeking to collect customer feedback through on-site surveys.
Grapevine Surveys
Core Features and Functionality
Grapevine Surveys is a Shopify app that focuses on post-purchase surveys, allowing businesses to collect feedback on the order status page. It offers customizable survey templates and integrates with Shopify to capture customer insights.
Pricing Model
Grapevine Surveys offers a free plan with basic features. Paid plans are available, with pricing details provided on their website.
Ease of Setup and Use
The app integrates seamlessly with Shopify, providing an intuitive setup process for adding surveys to the order status page.
Integrations
Grapevine Surveys integrates with Shopify to collect post-purchase feedback.
Customer Support and Documentation
Grapevine Surveys provides customer support and documentation to assist users in setting up and managing surveys.
Best-Fit Customer Profile
Grapevine Surveys is ideal for e-commerce businesses looking to gather post-purchase feedback to improve customer experience and retention.
ReConvert
Core Features and Functionality
ReConvert is a Shopify app that enhances the thank-you page with survey widgets and upsell tools. It allows businesses to collect customer feedback and promote additional products on the order confirmation page.
Pricing Model
ReConvert offers a free trial period, after which a monthly subscription fee applies. Pricing details are available on their website.
Ease of Setup and Use
ReConvert integrates with Shopify, providing an easy setup process to customize the thank-you page with surveys and upsell offers.
Integrations
ReConvert integrates with Shopify to enhance the thank-you page experience.
Customer Support and Documentation
ReConvert offers customer support and documentation to help users set up and optimize their thank-you page features.
Best-Fit Customer Profile
ReConvert is suitable for e-commerce businesses aiming to maximize post-purchase engagement and revenue through surveys and upsell opportunities.
Three-Way Comparison
| Feature | Asklayer | Grapevine Surveys | ReConvert |
|---|---|---|---|
| Core Features | On-site micro-surveys, multiple question types, branching logic, advanced targeting | Post-purchase surveys on order status page, customizable templates | Thank-you page surveys, upsell tools, order confirmation page enhancements |
| Pricing Model | Free plan (25 responses/month); paid plans start at $21/month for 200 responses | Free plan; paid plans with pricing details on website | Free trial; monthly subscription fee with pricing details on website |
| Ease of Setup and Use | Easy Shopify integration, user-friendly interface | Seamless Shopify integration, intuitive setup for order status page surveys | Shopify integration, easy setup for customizing thank-you page with surveys and upsells |
| Integrations | Shopify, Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, Mailchimp | Shopify | Shopify |
| Customer Support | Email support, knowledge base | Customer support and documentation | Customer support and documentation |
| Best-Fit Customer Profile | Small to medium-sized e-commerce businesses seeking on-site survey capabilities | E-commerce businesses looking to gather post-purchase feedback | E-commerce businesses aiming to enhance post-purchase engagement and revenue |
Situational Recommendations
Asklayer: Ideal for businesses that want to collect customer feedback through on-site surveys at various touchpoints.
Grapevine Surveys: Suitable for businesses focusing on gathering insights from customers immediately after purchase to improve the order experience.
ReConvert: Best for businesses aiming to increase post-purchase engagement and revenue by offering surveys and upsell opportunities on the thank-you page.
Worth a Look: Zigpoll
If you're evaluating options for zero-party data platforms, Zigpoll is also worth a look.
