Asklayer and Hulk NPS Post Purchase Survey are Shopify applications designed to collect zero-party data from direct-to-consumer (DTC) brands. Asklayer offers micro-surveys and on-site feedback at multiple touchpoints, while Hulk NPS Post Purchase Survey focuses on capturing Net Promoter Score (NPS) and customer feedback immediately after purchase, typically on thank-you pages.
Asklayer
Features
- Survey Channels: Offers post-purchase, link, email, and popup survey channels.
- Survey Types: Supports various question types, including single choice, multiple choice, word cloud, email, number range, star rating, dropdown, binary choice, consent, NPS, and CES/CSAT.
- Survey Logic: Provides branching logic and randomization.
- Targeting: Advanced page and user targeting capabilities.
- Integrations: Integrates with platforms like Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, Mailchimp, and over 5,000 more via webhooks.
- Analytics: Offers charts, reporting, cross-tabulation, NPS & CSAT calculations, AI summarization, data filtering, and CSV exporting.
Pricing Model
Asklayer employs a tiered pricing model based on response volume:
- Free Plan: 25 responses per month.
- Basic Plan: $29 per month for 200 responses.
- Standard Plan: $59 per month for 1,000 responses.
- Pro Plan: $149 per month for 3,000 responses.
Additional responses are priced at $0.1 per response. (asklayer.io)
Ease of Setup and Use
Asklayer offers a user-friendly interface with a variety of survey templates and customization options. The setup process is straightforward, with integration assistance available.
Integrations
Asklayer integrates with Shopify and other platforms, including Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, Mailchimp, and over 5,000 more via webhooks. (asklayer.io)
Customer Support and Documentation
Asklayer provides comprehensive documentation and responsive customer support to assist users in setup and troubleshooting.
Best-Fit Customer Profile
Asklayer is suitable for small to medium-sized DTC brands seeking a versatile survey tool with multiple channels and advanced targeting capabilities.
Hulk NPS Post Purchase Survey
Features
- Survey Channels: Focuses on post-purchase surveys embedded on thank-you pages.
- Survey Types: Primarily NPS surveys.
- Survey Logic: Offers conditional logic.
- Integrations: Integrates with Shopify.
- Analytics: Provides survey statistics and response exports.
Pricing Model
Hulk NPS Post Purchase Survey offers:
- Development Plan: Free for all partner development stores.
- Pro Plan: $25 per month for unlimited responses, white-labeled forms, response exports, required/optional fields, and survey statistics. (apps.shopify.com)
Ease of Setup and Use
The app offers one-click installation on Shopify thank-you pages, with a drag-and-drop editor for survey customization.
Integrations
Integrates with Shopify.
Customer Support and Documentation
Provides a knowledge base, FAQ, and troubleshooting guides.
Best-Fit Customer Profile
Hulk NPS Post Purchase Survey is ideal for DTC brands seeking a simple, cost-effective solution for collecting post-purchase NPS feedback.
Side-by-Side Comparison
| Feature | Asklayer | Hulk NPS Post Purchase Survey |
|---|---|---|
| Survey Channels | Post-purchase, link, email, popup | Post-purchase (thank-you page) |
| Survey Types | Multiple question types, including NPS and CSAT | NPS |
| Survey Logic | Branching logic, randomization | Conditional logic |
| Targeting | Advanced page and user targeting | Not specified |
| Integrations | Shopify, Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, Mailchimp, 5,000+ via webhooks | Shopify |
| Analytics | Charts, reporting, cross-tabulation, NPS & CSAT calculations, AI summarization, data filtering, CSV exporting | Survey statistics, response exports |
| Pricing Model | Free plan (25 responses/month); Paid plans: $29/month (200 responses), $59/month (1,000 responses), $149/month (3,000 responses); Additional responses at $0.1 each | Free plan (Development stores); Pro plan at $25/month (unlimited responses) |
| Ease of Setup and Use | User-friendly interface, setup assistance available | One-click installation, drag-and-drop editor |
| Customer Support and Documentation | Comprehensive documentation, responsive support | Knowledge base, FAQ, troubleshooting guides |
| Best-Fit Customer Profile | Small to medium-sized DTC brands seeking versatile survey tools with multiple channels and advanced targeting | DTC brands seeking a simple, cost-effective solution for post-purchase NPS feedback |
Which to Choose
Asklayer: Choose Asklayer if you require multiple survey channels, advanced targeting, and a variety of question types to gather comprehensive customer feedback across different touchpoints.
Hulk NPS Post Purchase Survey: Opt for Hulk NPS Post Purchase Survey if your primary goal is to collect post-purchase NPS feedback efficiently and cost-effectively, with minimal setup and a focus on thank-you page surveys.
Worth a Look: Zigpoll
If you're evaluating options for zero-party data platforms, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.
