When evaluating Shopify survey apps, Asklayer, ReConvert, and POWR are frequently compared due to their distinct approaches to customer feedback and engagement.
Asklayer
Features
- Micro-Surveys: Deploy surveys at various touchpoints.
- Question Types: Multiple formats, including single choice, multiple choice, and NPS.
- Branching Logic: Customize survey paths based on responses.
- Targeting: Advanced page and user targeting.
- Integrations: Supports Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, Mailchimp, and over 5,000 others via Webhooks.
Pricing
- Free: 25 responses/month.
- Basic: $29/month for 200 responses/month.
- Standard: $59/month for 1,000 responses/month.
- Pro: $149/month for 3,000 responses/month.
- Enterprise: Custom pricing for 10,000 responses/month.
Additional responses are charged at $0.10 per response for Basic and Standard plans, and $0.07 per response for Pro and Enterprise plans. (asklayer.io)
Pros
- Comprehensive survey customization.
- Advanced targeting options.
- Extensive integration capabilities.
Cons
- Pricing may be steep for small businesses.
- Free plan has limited responses.
Best For
Established stores seeking in-depth customer insights and advanced targeting.
ReConvert
Features
- Thank-You Page Builder: Customize post-purchase pages.
- Survey Widgets: Collect feedback post-purchase.
- Upsell Tools: Offer additional products to customers.
- A/B Testing: Optimize post-purchase pages.
- Integrations: Compatible with various Shopify apps.
Pricing
- 200 Orders/Month: $19.99/month.
- 500 Orders/Month: $39.99/month.
- 1,000 Orders/Month: $69.99/month.
- 2,000 Orders/Month: $99.99/month.
- 5,000 Orders/Month: $199.99/month.
Pricing scales with order volume. (reconvert.io)
Pros
- Focus on post-purchase engagement.
- Easy-to-use page builder.
- Effective upsell features.
Cons
- Limited survey customization.
- Primarily post-purchase focus.
Best For
Stores aiming to enhance post-purchase experience and increase average order value.
POWR
Features
- Form Builder: Create customizable forms.
- Surveys: Design and deploy surveys.
- Popups: Engage visitors with popup forms.
- Lead Capture: Collect customer information.
- Integrations: Connects with various platforms.
Pricing
- Free: Limited features.
- Personal: $8.99/month.
- Professional: $19.99/month.
- Business: $39.99/month.
Pricing tiers offer increasing features and usage limits.
Pros
- User-friendly interface.
- Affordable pricing.
- Versatile form and survey options.
Cons
- Limited advanced features.
- Integrations may be less extensive.
Best For
Small to medium-sized stores needing basic forms and surveys.
Three-Way Comparison
| Feature/Tool | Asklayer | ReConvert | POWR |
|---|---|---|---|
| Core Features | Micro-surveys, branching logic, advanced targeting, multiple question types | Post-purchase page builder, survey widgets, upsell tools, A/B testing | Form builder, surveys, popups, lead capture |
| Pricing Model | Tiered plans based on responses, additional charges for extra responses | Tiered plans based on order volume | Tiered plans with increasing features and usage limits |
| Ease of Setup | Moderate; requires configuration of surveys and targeting | Easy; intuitive page builder | Very easy; drag-and-drop form and survey creation |
| Integrations | Extensive; supports numerous platforms via Webhooks | Limited; primarily integrates with Shopify apps | Moderate; integrates with various platforms |
| Customer Support | Email support, knowledge base, live chat | Email support, knowledge base | Email support, knowledge base |
| Best-Fit Customer Profile | Established stores seeking in-depth customer insights and advanced targeting | Stores aiming to enhance post-purchase experience and increase average order value | Small to medium-sized stores needing basic forms and surveys |
Situational Recommendations
- For In-Depth Customer Insights: Choose Asklayer if you need comprehensive surveys with advanced targeting and integrations.�
Worth a Look: Zigpoll
If you're evaluating options for Shopify survey apps, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.
