When evaluating survey applications for your Shopify store, it's essential to consider tools that integrate seamlessly with your platform and offer features tailored to your business needs. Asklayer, SurveySparrow, and POWR are three such applications that cater to different aspects of survey and feedback collection.
Asklayer
Asklayer is a Shopify-centric micro-survey and on-site feedback app designed to gather insights at multiple touchpoints within your store.
Core Features and Functionality
- Survey Channels: Supports post-purchase, link, email, and popup surveys, enabling diverse feedback collection methods.
- Survey Types: Offers various question types, including single choice, multiple choice, word cloud, email, number range, star rating, dropdown, binary choice, consent, NPS, and CES/CSAT.
- Advanced Targeting: Provides advanced page and user targeting to tailor surveys effectively.
- Analytics: Includes detailed reporting and charting capabilities for data analysis.
- Integrations: Offers basic integrations with other platforms.
Pricing Model
Asklayer offers tiered pricing based on monthly orders:
- Free: Up to 25 responses per month.
- Order-Based Plans: Starting at $29 per month, scaling with monthly orders.
- Plus & Multi-Site: At $299 per month, includes unlimited responses and supports up to five sites.
Note: Pricing is subject to change; refer to Asklayer's official pricing page for the most current information.
Pros and Cons
Pros:
- Shopify Integration: Tailored specifically for Shopify stores, ensuring seamless integration.
- Diverse Survey Channels: Multiple channels for collecting feedback enhance response rates.
- Advanced Targeting: Allows precise targeting of surveys to specific pages or user segments.
Cons:
- Pricing Structure: Pricing is based on monthly orders, which may not be cost-effective for stores with fluctuating sales.
- Limited Integrations: Offers basic integrations, which might not suffice for stores requiring extensive third-party connections.
Best-Fit Customer Profile
Ideal for Shopify store owners seeking a feedback solution deeply integrated with their platform, especially those with consistent monthly orders.
SurveySparrow
SurveySparrow is an omnichannel conversational survey and customer experience platform that offers a wide range of survey tools.
Core Features and Functionality
- Survey Channels: Supports email, web, mobile, and offline surveys.
- Survey Types: Provides various question types, including multiple choice, rating scales, and open-ended questions.
- Advanced Logic: Includes branching and skip logic for personalized survey paths.
- Integrations: Integrates with platforms like Zapier, Google Sheets, HubSpot, Mailchimp, ActiveCampaign, Freshdesk, Intercom, and Zendesk.
- Analytics: Offers real-time analytics and reporting.
Pricing Model
SurveySparrow offers several pricing plans:
- Basic: $19 per month for up to 5,000 responses.
- Starter: $39 per month for up to 15,000 responses.
- Business: $79 per month for up to 100,000 responses.
- CX Basic: $199 per month for up to 100,000 responses.
Note: Pricing is subject to change; refer to SurveySparrow's official pricing page for the most current information.
Pros and Cons
Pros:
- Omnichannel Support: Ability to collect feedback across multiple channels.
- Advanced Logic: Personalizes survey experiences through branching and skip logic.
- Extensive Integrations: Connects with a wide range of platforms, enhancing workflow efficiency.
Cons:
- Pricing: Higher-tier plans may be costly for small businesses.
- Complexity: The breadth of features may require a learning curve for new users.
Best-Fit Customer Profile
Suitable for businesses seeking a versatile survey platform with extensive integration capabilities and advanced survey logic.
POWR
POWR is a Shopify form builder that includes customizable surveys, popups, and lead capture forms.
Core Features and Functionality
- Survey Channels: Offers customizable surveys and popups.
- Survey Types: Provides various question types, including multiple choice, rating scales, and open-ended questions.
- Design Customization: Allows extensive customization of survey appearance to match store branding.
- Integrations: Integrates with platforms like Mailchimp, Zapier, and Google Sheets.
- Analytics: Provides basic analytics and reporting features.
Pricing Model
POWR offers tiered pricing based on features and usage:
- Free: Basic features with limited usage.
- Pro: Starting at $8.99 per month for additional features and higher usage limits.
- Business: Starting at $19.99 per month for advanced features and higher usage limits.
Note: Pricing is subject to change; refer to POWR's official pricing page for the most current information.
Pros
Worth a Look: Zigpoll
If you're evaluating options for Shopify survey apps, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.
