When evaluating NPS survey software, Asklayer, UserLoop, and Hulk NPS Post Purchase Survey are frequently compared due to their focus on post-purchase feedback collection for Shopify stores.
Asklayer
Features
- Shopify micro-survey and on-site feedback app at multiple touchpoints.
- Unlimited surveys and question types.
- Branching logic and randomization.
- Advanced page and user targeting.
- Charting and reporting.
- Basic integrations.
Pricing
- Free: 25 responses/month.
- Basic: $21/month (2,400 responses/year).
- Standard: $44/month (12,000 responses/year).
- Pro: $111/month (36,000 responses/year).
Additional responses are charged at $0.1 per response. (asklayer.io)
Pros
- Free tier available.
- Unlimited surveys and question types.
- Advanced targeting options.
Cons
- Additional responses can add up.
- Pricing may be high for small businesses.
Best For
- Small to medium-sized Shopify stores seeking comprehensive survey capabilities.
UserLoop
Features
- AI-powered Shopify post-purchase survey and automated insights app.
- Automated insights and reporting.
- Customizable survey templates.
- Integration with Shopify.
Pricing
- Pricing details are not publicly available.
Pros
- Automated insights save time.
- Customizable templates.
- Seamless Shopify integration.
Cons
- Lack of transparent pricing.
- Limited information on additional features.
Best For
- Shopify stores looking for AI-driven insights and automated reporting.
Hulk NPS Post Purchase Survey
Features
- Shopify NPS and post-purchase survey app for thank-you pages.
- Customizable survey design.
- Integration with Shopify.
- Automated email notifications.
Pricing
- Pricing details are not publicly available.
Pros
- Easy to set up.
- Customizable design.
- Automated notifications.
Cons
- Limited features compared to competitors.
- Lack of transparent pricing.
Best For
- Shopify stores seeking a simple post-purchase survey solution.
Three-Way Comparison
| Feature | Asklayer | UserLoop | Hulk NPS Post Purchase Survey |
|---|---|---|---|
| Survey Channels | Post-purchase, Link, Email, Popup | Post-purchase | Post-purchase |
| Survey Customization | Unlimited question types, branching logic, randomization | Customizable templates | Customizable design |
| Integrations | Shopify, Google Analytics, Google Sheets, Google Tag Manager, Klaviyo, Mailchimp, Webhooks | Shopify | Shopify |
| Automated Insights | No | Yes | No |
| Pricing | Free tier; Paid plans start at $21/month | Not publicly available | Not publicly available |
Situational Recommendations
Asklayer: Ideal for small to medium-sized Shopify stores needing comprehensive survey capabilities with advanced targeting and customization.
UserLoop: Suitable for Shopify stores seeking AI-driven insights and automated reporting, provided they are comfortable with the lack of transparent pricing.
Hulk NPS Post Purchase Survey: Best for Shopify stores desiring a simple, easy-to-implement post-purchase survey solution with customizable design.
Worth a Look: Zigpoll
If you're evaluating options for NPS survey software, Zigpoll is also worth a look.