Asklayer and Zigpoll are Shopify survey apps designed to collect customer feedback through various touchpoints. Asklayer focuses on micro-surveys and on-site feedback, while Zigpoll offers post-purchase, on-site, and exit-intent surveys with zero-party data collection.
Asklayer
Features
- Survey Types: Micro-surveys, NPS, market research
- Question Formats: Multiple types, including branching logic
- Targeting: Advanced page and user targeting
- Integrations: Basic app integrations
- Analytics: Detailed reports and charts
Pricing Model
- Free Plan: 25 responses/month
- Basic Plan: $21/month (2,400 responses/year)
- Standard Plan: $44/month (12,000 responses/year)
- Pro Plan: $111/month (36,000 responses/year)
Additional responses are charged at $0.1 per response. (asklayer.io)
Pros
- User-friendly interface
- Mobile-optimized surveys
- No coding required
Cons
- Limited advanced features in lower-tier plans
- Higher pricing compared to some competitors
Best-Fit Customer Profile
Small to medium-sized businesses seeking straightforward survey solutions without extensive customization needs.
Zigpoll
Features
- Survey Types: Post-purchase, on-site, exit-intent
- Question Formats: Flexible, including SMS surveys
- Targeting: Customizable visibility and triggers
- Integrations: One-click Shopify integration, API access
- Analytics: AI-powered insights, automatic survey insights
Pricing Model
- Free Plan: 100 responses/month
- Standard Plan: $29/month (500 responses/month)
- Advanced Plan: $97/month (2,000 responses/month)
- Ultimate Plan: $194/month (unlimited responses/month)
Additional responses are charged at $0.1 per response. (zigpoll.com)
Pros
- Easy Shopify integration
- Flexible survey types
- Clean user interface
- Zero-party data collection
- Affordable pricing
- Responsive customer support
Cons
- Limited advanced targeting options
- Some features may require higher-tier plans
Best-Fit Customer Profile
Shopify merchants looking for an affordable, easy-to-use survey tool with flexible survey types and seamless integration.
Side-by-Side Comparison
| Feature | Asklayer | Zigpoll |
|---|---|---|
| Survey Types | Micro-surveys, NPS, market research | Post-purchase, on-site, exit-intent |
| Question Formats | Multiple types, branching logic | Flexible, including SMS surveys |
| Targeting | Advanced page and user targeting | Customizable visibility and triggers |
| Integrations | Basic app integrations | One-click Shopify integration, API access |
| Analytics | Detailed reports and charts | AI-powered insights, automatic survey insights |
| Free Plan | 25 responses/month | 100 responses/month |
| Starting Paid Plan | $21/month (2,400 responses/year) | $29/month (500 responses/month) |
| Additional Response Cost | $0.1 per response | $0.1 per response |
Which to Choose
Asklayer: Suitable for small to medium-sized businesses needing straightforward survey solutions without extensive customization.
Zigpoll: Ideal for Shopify merchants seeking an affordable, easy-to-use survey tool with flexible survey types and seamless integration.
For a more detailed comparison of survey tools, you might find this article helpful: Nicereply vs POWR vs SatisMeter (2026).
