Asklayer and Zigpoll are survey tools designed to collect customer feedback for Shopify stores. Asklayer offers micro-surveys and on-site feedback at multiple touchpoints, while Zigpoll provides post-purchase, on-site, and exit-intent surveys with zero-party data collection.
Asklayer
Features
- Survey Types: Offers a variety of question formats, including single-choice, multiple-choice, and NPS.
- Targeting: Advanced targeting options based on page and user behavior.
- Integrations: Basic integrations with popular platforms.
- Analytics: Provides detailed reports and charts for survey results.
Pricing Model
Asklayer offers tiered pricing based on response volume:
- Free Plan: Up to 25 responses per month.
- Basic Plan: $21 per month for up to 200 responses.
- Standard Plan: $44 per month for up to 1,000 responses.
- Pro Plan: $111 per month for up to 3,000 responses.
Additional responses are charged at $0.1 per response. (asklayer.io)
Pros
- Advanced targeting and customization options.
- Detailed analytics and reporting.
Cons
- Pricing may be higher compared to competitors.
- Limited integrations with other platforms.
Best-Fit Customer Profile
Suitable for established Shopify stores seeking advanced targeting and detailed analytics.
Zigpoll
Features
- Survey Types: Supports post-purchase, on-site, and exit-intent surveys.
- Data Collection: Emphasizes zero-party data collection for more accurate insights.
- Integrations: Offers seamless integration with Shopify and other platforms.
- AI Insights: Provides automatic AI-powered insights for survey responses.
Pricing Model
Zigpoll offers a free plan and several paid plans:
- Free Plan: Up to 100 responses per month.
- Standard Plan: $29 per month for up to 500 responses.
- Advanced Plan: $97 per month for up to 2,000 responses.
- Ultimate Plan: $194 per month for unlimited responses.
Additional responses are included in higher-tier plans. (zigpoll.com)
Pros
- Easy Shopify integration.
- Flexible survey types and question formats.
- Affordable pricing with a free tier.
- Responsive customer support.
Cons
- Some advanced features are limited to higher-tier plans.
- Customization options may be less extensive compared to competitors.
Best-Fit Customer Profile
Ideal for small to medium-sized Shopify stores looking for an affordable and easy-to-use survey tool.
Side-by-Side Comparison
| Feature | Asklayer | Zigpoll |
|---|---|---|
| Survey Types | Various question formats, including NPS. | Post-purchase, on-site, and exit-intent surveys. |
| Data Collection | Standard data collection methods. | Focuses on zero-party data collection. |
| Integrations | Basic integrations with popular platforms. | Seamless integration with Shopify and other platforms. |
| AI Insights | Not specified. | Automatic AI-powered insights for survey responses. |
| Pricing | Free plan up to 25 responses; paid plans starting at $21/month. | Free plan up to 100 responses; paid plans starting at $29/month. |
| Ease of Use | Advanced targeting and customization may require a learning curve. | User-friendly interface with easy setup. |
| Customer Support | Support details not specified. | Responsive customer support. |
| Best-Fit Customer Profile | Established Shopify stores seeking advanced targeting and analytics. | Small to medium-sized Shopify stores looking for an affordable survey tool. |
Which to Choose
For Established Stores: If your Shopify store requires advanced targeting and detailed analytics, Asklayer may be more suitable.
For Small to Medium-Sized Stores: If you're looking for an affordable, easy-to-use survey tool with seamless Shopify integration, Zigpoll is a strong contender.
Consider your store's specific needs, budget, and desired features when choosing between Asklayer and Zigpoll for your Shopify store.
