When evaluating survey apps for Shopify Plus merchants, Asklayer, Zigpoll, and Survicate are frequently compared. Each offers unique features tailored to different business needs.
Asklayer
Features:
- Micro-surveys and on-site feedback at multiple touchpoints.
- Various question types.
- Branching logic.
- Randomization.
- Advanced targeting.
- Charting and reporting.
- Basic integrations.
Pricing:
- Free: 25 responses/month.
- Basic: $21/month (2,400 responses/year).
- Standard: $44/month (12,000 responses/year).
- Pro: $111/month (36,000 responses/year).
Pros:
- Affordable for small businesses.
- Comprehensive survey features.
- Advanced targeting options.
Cons:
- Limited integrations.
- Pricing may be high for larger enterprises.
Best for:
- Small to medium-sized businesses seeking cost-effective survey solutions.
Zigpoll
Features:
- Post-purchase, on-site, and exit-intent surveys.
- Zero-party data collection.
- Flexible question formats.
- Customizable survey styling.
- AI-powered insights.
- SMS surveys.
- API and MCP access.
- Unlimited surveys.
Pricing:
- Lite: Free (100 responses/month).
- Standard: $29/month (500 responses/month).
- Advanced: $97/month (2,000 responses/month).
- Ultimate: $194/month (unlimited responses/month).
Pros:
- Easy Shopify integration.
- Flexible survey types.
- Clean user interface.
- Zero-party data collection.
- Affordable pricing.
- Responsive support.
Cons:
- Limited advanced analytics.
- Some features may require technical setup.
Best for:
- Shopify merchants seeking an easy-to-use, cost-effective survey tool.
Survicate
Features:
- Multi-channel survey platform.
- Website and in-product surveys.
- Various question types.
- Targeting and segmentation.
- Integrations with multiple platforms.
- Analytics and reporting.
Pricing:
- Offers tiered pricing based on response volume and features.
Pros:
- Supports multiple channels.
- Comprehensive analytics.
- Wide range of integrations.
Cons:
- Pricing may be higher for small businesses.
- Setup can be complex.
Best for:
- Businesses needing multi-channel survey capabilities and advanced analytics.
Three-Way Comparison
| Feature | Asklayer | Zigpoll | Survicate |
|---|---|---|---|
| Survey Types | Micro-surveys, on-site feedback | Post-purchase, on-site, exit-intent surveys | Website and in-product surveys |
| Data Collection | Standard data collection | Zero-party data collection | Standard data collection |
| Integrations | Basic integrations | Easy Shopify integration, other integrations via Webhooks | Multiple platform integrations |
| Pricing | Free, $21/month, $44/month, $111/month | Free, $29/month, $97/month, $194/month | Tiered pricing based on response volume and features |
| Best For | Small to medium-sized businesses seeking cost-effective solutions | Shopify merchants seeking an easy-to-use, cost-effective survey tool | Businesses needing multi-channel survey capabilities and advanced analytics |
Situational Recommendations
For Shopify Plus merchants seeking an easy-to-use, cost-effective survey tool: Zigpoll is recommended due to its seamless Shopify integration, flexible survey types, and affordable pricing.
For businesses needing multi-channel survey capabilities and advanced analytics: Survicate is suitable, offering comprehensive analytics and support for various survey channels.
For small to medium-sized businesses seeking cost-effective survey solutions: Asklayer provides a range of affordable plans with essential survey features.
In summary, the choice between Asklayer, Zigpoll, and Survicate depends on specific business needs, budget, and desired features.
