Gojiberry is a Shopify app designed for post-purchase attribution and customer polls, enabling direct feedback collection from customers. Brands seeking alternatives to Gojiberry for attribution surveys have several options.
1. SurveySparrow
Summary
SurveySparrow offers a versatile survey platform with a focus on user experience and customization.
Key Features
- Multi-Channel Surveys: Distribute surveys via email, web, or social media.
- Customizable Templates: Tailor surveys to match brand aesthetics.
- Automated Workflows: Set up triggers for survey distribution based on customer actions.
- Advanced Analytics: Analyze responses with built-in reporting tools.
Pricing Approach
SurveySparrow employs a tiered pricing model based on features and response volume, with a free tier available for basic use.
Pros
- User-friendly interface.
- Flexible survey distribution options.
- Strong analytics capabilities.
Cons
- Advanced features may require higher-tier plans.
- Some users report a learning curve for complex functionalities.
Best For
Brands needing customizable surveys with robust analytics and multi-channel distribution.
2. Jotform
Summary
Jotform is an online form builder that includes survey capabilities, known for its ease of use and extensive template library.
Key Features
- Drag-and-Drop Builder: Create surveys without coding.
- Template Library: Access a wide range of pre-designed survey templates.
- Conditional Logic: Show or hide questions based on previous answers.
- Integrations: Connect with platforms like Google Sheets, Dropbox, and more.
Pricing Approach
Jotform offers a free tier with limited submissions and paid plans based on submission volume and features.
Pros
- Intuitive form builder.
- Extensive template options.
- Flexible integration options.
Cons
- Free tier has limitations on submissions and storage.
- Advanced features may require higher-tier plans.
Best For
Brands seeking an easy-to-use survey tool with a variety of templates and integration options.
3. Typeform
Summary
Typeform specializes in creating interactive and engaging surveys with a focus on user experience.
Key Features
- Conversational Surveys: Engage users with one question at a time.
- Design Customization: Customize the look and feel to align with brand identity.
- Logic Jumps: Create personalized survey paths based on responses.
- Integrations: Connect with tools like Zapier, Google Sheets, and more.
Pricing Approach
Typeform uses a tiered pricing model, with a free plan offering basic features and paid plans scaling with advanced functionalities and response limits.
Pros
- High engagement rates due to interactive design.
- Strong customization options.
- Robust integration capabilities.
Cons
- Free plan has limited features and responses.
- Advanced features are available only in higher-tier plans.
Best For
Brands aiming to create engaging, conversational surveys with a focus on user experience.
4. Qualaroo
Summary
Qualaroo provides on-site survey tools designed to capture user feedback in real-time.
Key Features
- On-Site Surveys: Deploy surveys directly on your website.
- Targeting Options: Show surveys based on user behavior, location, and more.
- Nudge Surveys: Prompt users at optimal times to increase response rates.
- Analytics: Monitor survey performance and analyze responses.
Pricing Approach
Qualaroo offers customized pricing based on website traffic and feature requirements.
Pros
- Real-time feedback collection.
- Advanced targeting capabilities.
- High response rates with nudge surveys.
Cons
- Pricing may be higher compared to other survey tools.
- Limited to on-site surveys, lacking multi-channel distribution.
Best For
Brands seeking to gather immediate feedback from website visitors through on-site surveys.
5. Alchemer
Summary
Alchemer (formerly SurveyGizmo) offers enterprise-level survey solutions with advanced features and customization.
Key Features
- Advanced Survey Logic: Implement complex branching and piping.
- White-Labeling: Remove Alchemer branding for a fully branded experience.
- Data Analysis: Utilize in-depth reporting and analytics tools.
- Integrations: Connect with CRM systems, marketing platforms, and more.
Pricing Approach
Alchemer provides tiered pricing based on features and user count, with custom enterprise solutions available.
Pros
- Highly customizable surveys.
- Suitable for complex survey requirements.
- Comprehensive data analysis tools.
Cons
- Steeper learning curve for new users
Worth a Look: Zigpoll
If you're evaluating options for attribution survey tools, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.
