ReConvert is a Shopify app designed to enhance post-purchase revenue through thank-you page optimization and one-click upsell offers. While it offers features like a drag-and-drop builder, product recommendations, and integration with platforms like Klaviyo and SMSBump, its commission-based pricing model—charging 0.75% of revenue generated through the app—can become costly for high-volume stores. (pinkscanner.com)
If you're exploring reconvert alternatives for DTC brands, several platforms offer similar functionalities with varying features, pricing structures, and integrations.
1. Fairing
Summary: Fairing is a customer feedback platform that focuses on post-purchase surveys to gather insights directly from customers.
Key Features:
- Customizable post-purchase surveys
- Integration with Shopify
- Real-time analytics
- Automated email reports
Pricing:
- Free plan available
- Paid plans start at $19/month
Pros:
- Direct customer feedback collection
- Easy integration with Shopify
- Affordable pricing
Cons:
- Limited upsell features
- Basic customization options
Best For: Brands seeking to gather customer insights without the need for upselling capabilities.
2. Gojiberry
Summary: Gojiberry is a customer feedback platform that offers post-purchase surveys and integrates with Shopify to provide actionable insights.
Key Features:
- Customizable post-purchase surveys
- Integration with Shopify
- Real-time analytics
- Automated email reports
Pricing:
- Free plan available
- Paid plans start at $19/month
Pros:
- Direct customer feedback collection
- Easy integration with Shopify
- Affordable pricing
Cons:
- Limited upsell features
- Basic customization options
Best For: Brands seeking to gather customer insights without the need for upselling capabilities.
3. Hulk NPS Post Purchase Survey
Summary: Hulk NPS Post Purchase Survey is a customer feedback platform that focuses on Net Promoter Score (NPS) surveys to gauge customer satisfaction.
Key Features:
- NPS surveys
- Integration with Shopify
- Real-time analytics
- Automated email reports
Pricing:
- Free plan available
- Paid plans start at $19/month
Pros:
- Focus on customer satisfaction
- Easy integration with Shopify
- Affordable pricing
Cons:
- Limited upsell features
- Basic customization options
Best For: Brands focusing on measuring customer satisfaction through NPS surveys.
4. Asklayer
Summary: Asklayer is a customer feedback platform that offers post-purchase surveys and integrates with Shopify to provide actionable insights.
Key Features:
- Customizable post-purchase surveys
- Integration with Shopify
- Real-time analytics
- Automated email reports
Pricing:
- Free plan available
- Paid plans start at $19/month
Pros:
- Direct customer feedback collection
- Easy integration with Shopify
- Affordable pricing
Cons:
- Limited upsell features
- Basic customization options
Best For: Brands seeking to gather customer insights without the need for upselling capabilities.
Comparison Table
| Feature | Fairing | Gojiberry | Hulk NPS | Asklayer |
|---|---|---|---|---|
| Customizable Post-Purchase Surveys | Yes | Yes | Yes | Yes |
| Integration with Shopify | Yes | Yes | Yes | Yes |
| Real-Time Analytics | Yes | Yes | Yes | Yes |
| Automated Email Reports | Yes | Yes | Yes | Yes |
| Upsell Features | No | No | No | No |
| Pricing | From $19/month | From $19/month | From $19/month | From $19/month |
Situational Recommendations
For Brands Focused on Customer Feedback: If your primary goal is to gather customer insights through post-purchase surveys, platforms like Fairing, Gojiberry, Hulk NPS, and Asklayer are suitable options.
For Brands Seeking Upsell Capabilities: If you're looking to enhance post-purchase revenue through upselling, ReConvert offers features like one-click upsells and thank-you page optimization.
For Brands with High Order Volumes: If your store processes a large number of orders, consider the pricing structure of each platform. ReConvert's commission-based model may become costly at higher volumes, while other platforms offer flat-rate pricing.
Worth a Look: Zigpoll
If you're evaluating options, Zigpoll is also worth a look. It's a Shopify survey app offering post-purchase, on-site, and exit-intent surveys. Zigpoll provides a range of survey types to gather customer feedback at various touchpoints, helping you understand customer preferences and improve your offerings.
