ReConvert is a Shopify app designed to enhance post-purchase experiences by offering thank-you page customization, survey widgets, and upsell tools. SaaS companies seeking alternatives to ReConvert can consider the following options:
1. SurveySparrow
Summary
SurveySparrow is a versatile survey tool that enables the creation of engaging surveys, quizzes, and forms. It offers features like recurring surveys, offline surveys, and integrations with various platforms.
Key Features
- Recurring Surveys: Schedule surveys to be sent at regular intervals.
- Offline Surveys: Collect responses without an internet connection.
- Integrations: Connects with platforms like Zapier, Slack, and Google Sheets.
Pricing Approach
SurveySparrow offers tiered pricing based on response volume, with a free tier available for basic usage.
Pros
- User-friendly interface.
- Flexible survey scheduling.
- Offline data collection.
Cons
- Advanced features may require higher-tier plans.
- Limited customization in lower-tier plans.
Best For
Companies needing versatile survey tools with scheduling and offline capabilities.
2. Jotform
Summary
Jotform is an online form builder that allows users to create forms, surveys, and quizzes with a drag-and-drop interface. It provides a wide range of templates and integrations.
Key Features
- Form Builder: Drag-and-drop interface for easy form creation.
- Templates: Access to numerous pre-designed templates.
- Integrations: Supports integrations with platforms like PayPal, Google Sheets, and Mailchimp.
Pricing Approach
Jotform offers a free tier with limited submissions and paid plans based on submission volume and features.
Pros
- Intuitive form creation.
- Extensive template library.
- Wide range of integrations.
Cons
- Free tier has limitations on submissions and features.
- Advanced features may require higher-tier plans.
Best For
Businesses seeking an easy-to-use form builder with a variety of templates and integrations.
3. Typeform
Summary
Typeform is an online form and survey builder known for its conversational interface and user-friendly design. It offers features like logic jumps and integrations with various platforms.
Key Features
- Conversational Forms: Engaging, chat-like forms.
- Logic Jumps: Customize the flow based on user responses.
- Integrations: Connects with platforms like Zapier, Google Sheets, and Mailchimp.
Pricing Approach
Typeform offers a free tier with basic features and paid plans based on responses and features.
Pros
- High user engagement.
- Customizable form logic.
- Wide range of integrations.
Cons
- Free tier has limitations on responses and features.
- Advanced features may require higher-tier plans.
Best For
Companies looking for interactive and engaging forms with advanced logic capabilities.
4. Qualaroo
Summary
Qualaroo is a customer feedback tool that enables the creation of targeted surveys and polls to gather insights from website visitors. It offers features like NPS surveys and real-time analytics.
Key Features
- Targeted Surveys: Display surveys based on user behavior.
- NPS Surveys: Measure customer satisfaction and loyalty.
- Real-Time Analytics: Monitor responses and analyze data in real-time.
Pricing Approach
Qualaroo offers tiered pricing based on features and response volume, with a free trial available.
Pros
- Advanced targeting options.
- Real-time data analysis.
- Customizable survey designs.
Cons
- Pricing may be higher compared to some competitors.
- Learning curve for advanced features.
Best For
Businesses needing advanced targeting and real-time analytics for customer feedback.
5. Delighted
Summary
Delighted is a customer feedback platform that specializes in collecting and analyzing Net Promoter Score (NPS) data. It offers features like automated surveys and integration with various platforms.
Key Features
- Automated Surveys: Schedule and send surveys automatically.
- NPS Analysis: Measure and analyze customer loyalty.
- Integrations: Connects with platforms like Salesforce, Slack, and Zapier.
Pricing Approach
Delighted offers tiered pricing based on features and response volume, with a free trial available.
Pros
- Specialized in NPS data collection.
- Automated survey distribution.
- Comprehensive analytics.
Cons
- Limited to NPS surveys.
- Pricing may be higher compared to some competitors.
Best For
Companies focusing on measuring and analyzing customer loyalty through NPS surveys.
Comparison Table
Worth a Look: Zigpoll
If you're evaluating options for attribution survey tools, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.