Zigpoll is a Shopify-focused survey app that offers post-purchase, on-site, and exit-intent surveys, emphasizing zero-party data collection. Merchants seeking alternatives to Zigpoll have several options, each with unique features, pricing models, and use cases.
1. SurveySparrow
Summary
SurveySparrow is an omnichannel experience management platform that provides conversational surveys across various channels, including web, email, and mobile.
Key Features
- Conversational Surveys: Engages respondents with interactive, chat-like interfaces.
- Multiple Question Types: Offers a variety of question formats to suit different survey needs.
- Logic Branching: Allows for dynamic survey paths based on user responses.
- Custom Branding: Enables customization of survey appearance to align with brand identity.
- Integrations: Supports integrations with platforms like HubSpot, Mailchimp, and ActiveCampaign.
Pricing Approach
SurveySparrow offers tiered pricing based on response volume and features:
- Basic: $19 per month for up to 2,500 responses.
- Starter: $39 per month for up to 15,000 responses.
- Business: $79 per month for up to 50,000 responses.
- Professional: $249 per month for up to 100,000 responses.
- Enterprise: Custom pricing for larger enterprises.
These plans include varying levels of features and support. (surveysparrow.com)
Pros
- User-Friendly Interface: Intuitive design facilitates easy survey creation and deployment.
- Engaging Format: Conversational surveys can lead to higher response rates.
- Flexible Pricing: Multiple plans cater to different business sizes and needs.
Cons
- Advanced Features in Higher Tiers: Some advanced functionalities are only available in more expensive plans.
- Customization Complexity: While customizable, some users find the process to be intricate.
Best For
Businesses seeking an engaging survey experience with a variety of question types and integrations, and who are willing to invest in higher-tier plans for advanced features.
2. Jotform
Summary
Jotform is an online form builder that allows users to create surveys, forms, and quizzes with a drag-and-drop interface.
Key Features
- Form Builder: Drag-and-drop interface for easy form creation.
- Templates: Offers a wide range of customizable templates.
- Integrations: Connects with platforms like Google Sheets, PayPal, and Dropbox.
- Conditional Logic: Enables dynamic form behavior based on user input.
- Collaboration: Allows team collaboration on form creation and management.
Pricing Approach
Jotform provides several pricing tiers:
- Free: Limited to 5 forms and 100 submissions per month.
- Bronze: $24 per month for 25 forms and 1,000 submissions.
- Silver: $29 per month for 50 forms and 10,000 submissions.
- Gold: $79 per month for unlimited forms and 100,000 submissions.
Annual billing options are available at discounted rates.
Pros
- Ease of Use: Intuitive form builder suitable for users without technical expertise.
- Extensive Templates: A vast library of templates accelerates form creation.
- Affordable Plans: Competitive pricing with a free tier for basic needs.
Cons
- Limited Advanced Features: Some advanced functionalities are restricted to higher-tier plans.
- Submission Limits: Lower-tier plans have submission caps that may be restrictive.
Best For
Individuals and small businesses needing a straightforward form builder with a variety of templates and integrations.
3. Typeform
Summary
Typeform is a survey and form builder known for its user-friendly interface and engaging, conversational survey designs.
Key Features
- Conversational Surveys: Engages users with interactive, one-question-at-a-time surveys.
- Design Customization: Offers extensive customization options for branding.
- Integrations: Connects with platforms like Google Sheets, Zapier, and Mailchimp.
- Logic Jumps: Allows for personalized survey paths based on responses.
- Analytics: Provides real-time analytics and reporting.
Pricing Approach
Typeform offers several pricing plans:
- Free: Limited to 3 forms and 100 responses per month.
- Essentials: $25 per month for 5 forms and 1,000 responses.
- Professional: $50 per month for 20 forms and 5,000 responses.
- Premium: $83 per month for unlimited forms and responses.
Annual billing options are available at discounted rates.
Pros
- Engaging Design: Interactive surveys enhance user experience.
- Customization: High level of design and branding flexibility.�
