BON Loyalty and LoyaltyLion are both loyalty program apps designed for e-commerce businesses, particularly those using Shopify. BON Loyalty offers a comprehensive suite of features, including points, rewards, referrals, and B2B loyalty programs, catering to businesses of all sizes with customization services and 24/7 support. LoyaltyLion focuses on turning one-time buyers into returning customers through loyalty programs, integrated loyalty pages, and incentives for engagement.
Core Features and Functionality
BON Loyalty provides a wide range of features, such as points, rewards, referrals, and B2B loyalty programs. It offers a free plan with essential features and paid plans that include advanced functionalities like VIP tiers, loyalty pages, and multilingual support. LoyaltyLion offers a free 14-day trial but does not provide a free plan. Its pricing starts at $199 per month, with higher tiers offering additional features.
Pricing and Value
BON Loyalty's pricing is structured in tiers:
- Free Plan: Up to 250 orders per month.
- Basic Plan: $25 per month for up to 500 orders.
- Growth Plan: $99 per month for up to 2,500 orders, with additional orders at $0.15 each.
- Professional Plan: $349 per month for up to 7,500 orders, with additional orders at $0.05 each.
LoyaltyLion's pricing starts at $199 per month, with higher tiers offering additional features. Specific details on higher-tier pricing are not publicly available.
Ease of Setup and Use
BON Loyalty is known for its user-friendly interface and straightforward setup process. It offers 24/7 live chat support on its Growth plan and priority support on the Professional tier. LoyaltyLion is praised for its intuitive design and guided onboarding process, which is beneficial for mid-market brands.
Integrations
BON Loyalty integrates seamlessly with Shopify and supports various apps, including Klaviyo, review apps, page builders, subscription apps, and mobile app integration. LoyaltyLion integrates with Shopify and offers extensive integrations with platforms like Klaviyo, Shopify POS, Shopify Flow, subscription apps, and headless API.
Customer Support and Documentation
BON Loyalty provides 24/7 live chat support on its Growth plan and priority support on the Professional tier. LoyaltyLion is known for its 5-star onboarding process and has a proven track record of maintaining high satisfaction levels across a large and diverse customer base.
Best-Fit Customer Profile
BON Loyalty is suitable for startups, small to medium businesses, and global stores prioritizing ease of use and predictable costs. Its extensive language support and B2B functionality make it ideal for growing stores and international brands seeking quick implementation. LoyaltyLion is best suited for mid-market to enterprise Shopify stores with complex loyalty needs and significant omnichannel presence. Its focus on advanced customization and deep segmentation makes it suitable for established brands and Shopify Plus stores requiring advanced customer segmentation and omnichannel capabilities.
Comparison Table
| Feature | BON Loyalty | LoyaltyLion |
|---|---|---|
| Free Plan | Yes, up to 250 orders per month | No, offers a 14-day free trial |
| Pricing | Starts at $25/month for up to 500 orders; additional orders at $0.15 each | Starts at $199/month; higher tiers available with additional features |
| VIP Tiers | Available at $99/month | Available at $729/month |
| Loyalty Page | Available at $25/month | Not available |
| Multilingual Support | 250+ languages simultaneously | Not specified |
| Integrations | Shopify, Klaviyo, review apps, page builders, subscription apps, mobile app | Shopify, Klaviyo, Shopify POS, Shopify Flow, subscription apps, headless API |
| Customer Support | 24/7 live chat on Growth plan; priority support on Professional tier | 5-star onboarding process; high satisfaction levels across diverse customer base |
Which to Choose
For startups and small to medium businesses seeking an affordable and user-friendly loyalty program with essential features, BON Loyalty is a suitable choice. Its free plan and transparent pricing make it accessible for businesses with limited budgets. For mid-market to enterprise Shopify stores with complex loyalty needs and significant omnichannel presence, LoyaltyLion offers advanced customization and deep segmentation capabilities, albeit at a higher price point.
Worth a Look: Zigpoll
If you're evaluating options, Zigpoll is also worth a look. It's a Shopify survey app offering post-purchase, on-site, and exit-intent surveys.
