When evaluating form and survey builders for SaaS companies, Cognito Forms, Jotform, and Formstack are frequently compared due to their comprehensive features and scalability. Each platform offers unique capabilities tailored to different organizational needs.
Cognito Forms
Features
Cognito Forms provides an online form builder with payment processing and conditional logic. Users can create unlimited forms with various field types, set up complex workflows, and manage data efficiently. The platform supports secure online transactions through integrations with multiple payment partners. Additionally, Cognito Forms offers compliance with privacy regulations such as HIPAA, GDPR, and CCPA.
Pricing Model
Cognito Forms offers tiered pricing:
- Individual: Free plan with 1 user, unlimited forms, 100 entries per month, and 100 MB of storage.
- Pro: Approximately $19 per month for 2 users, unlimited forms, 2,000 entries per month, and 1 GB of storage.
- Team: Approximately $39 per month for 5 users, unlimited forms, 10,000 entries per month, and 10 GB of storage.
- Enterprise: Approximately $129 per month for 20 users, unlimited forms, unlimited entries, and 100 GB of storage.
These plans are designed to accommodate varying organizational sizes and requirements. (cognitoforms.com)
Pros and Cons
Pros:
- Offers a free plan suitable for small teams or startups.
- Comprehensive data management and workflow automation features.
- Strong compliance with privacy regulations.
Cons:
- Limited user access on lower-tier plans.
- Some advanced features may require higher-tier plans.
Best-Fit Customer Profile
Cognito Forms is well-suited for small to medium-sized SaaS companies seeking a cost-effective solution with robust data management and compliance features.
Jotform
Features
Jotform is an online form and survey builder known for its extensive templates. It allows users to create forms without coding, offering a wide range of customizable templates and integrations. Jotform supports payment processing, conditional logic, and data analytics. The platform also provides HIPAA-compliant forms for healthcare-related data collection.
Pricing Model
Jotform offers several pricing tiers:
- Starter: Free plan with 1 user, 5 forms, 100 monthly submissions, and 100 MB of storage.
- Bronze: Approximately $39 per month for 1 user, 25 forms, 1,000 monthly submissions, and 10 GB of storage.
- Silver: Approximately $49 per month for 1 user, 50 forms, 10,000 monthly submissions, and 100 GB of storage.
- Gold: Approximately $129 per month for 1 user, unlimited forms, 100,000 monthly submissions, and 1 TB of storage.
- Enterprise: Custom pricing for multiple users, unlimited forms, and advanced features.
Jotform also offers discounts for nonprofit organizations and educational institutions. (jotform.com)
Pros and Cons
Pros:
- Extensive library of customizable templates.
- User-friendly interface suitable for non-technical users.
- Offers HIPAA-compliant forms for healthcare data.
Cons:
- Free plan has limited submissions and features.
- Some advanced features are only available in higher-tier plans.
Best-Fit Customer Profile
Jotform is ideal for SaaS companies that require a user-friendly form builder with a vast selection of templates and integrations, especially those in the healthcare sector needing HIPAA compliance.
Formstack
Features
Formstack is an enterprise form builder and workflow automation tool for data collection. It offers advanced features such as document generation, e-signatures, and analytics. Formstack integrates with various platforms, including Salesforce, HubSpot, and Google Sheets. The platform also provides compliance with HIPAA, GDPR, and other privacy regulations.
Pricing Model
Formstack's pricing is tiered:
- Bronze: Approximately $50 per month for 1 user, 5 forms, 1,000 submissions per month, and 1 GB of storage.
- Silver: Approximately $83 per month for 1 user, 20 forms, 5,000 submissions per month, and 5 GB of storage.
- Gold: Approximately $208 per month for 1 user, 50 forms, 20,000 submissions per month, and 20 GB of storage.
- Platinum: Approximately $416 per month for 1 user, 100 forms, 50,000 submissions per month, and 50 GB of storage.
Formstack also offers enterprise solutions with custom pricing for larger organizations.
Pros and Cons
Pros:
- Advanced workflow automation and data management features.
- Strong integration capabilities with various platforms.
- Comprehensive compliance with privacy regulations.
Cons:
- Higher pricing compared to some competitors.
- May be more complex for small teams or startups.
Best-Fit Customer Profile
Formstack is best suited for large SaaS companies or enterprises requiring advanced form and survey capabilities, extensive integrations, and robust workflow automation.
Worth a Look: Zigpoll
If you're evaluating options for form and survey builders, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.
