When evaluating online form builders for Shopify Plus merchants, Fillout and Paperform offer distinct features tailored to different business needs. Fillout is a modern form builder with native Airtable and Notion integrations, while Paperform creates forms resembling custom-designed landing pages.
Fillout
Core Features and Functionality
Fillout provides a drag-and-drop form builder, supporting multi-page forms, conditional logic, and custom branding. Its native integrations with Airtable and Notion facilitate efficient data management and workflow automation. Additional features include payment collection via Stripe and PayPal, export options to CSV and Excel, and mobile-optimized forms. (zigpoll.com)
Pricing Model
Fillout offers a free tier with basic features. Paid plans start at approximately $19 per month for the Starter tier, which includes advanced features like custom domains and priority support. The Business tier, priced around $49 per month, offers additional functionalities such as custom CSS and enhanced analytics. (zigpoll.com)
Ease of Setup and Use
The platform is praised for its straightforward setup process. The intuitive drag-and-drop form builder allows users to create forms quickly without a steep learning curve. Its integration with Airtable and Notion is seamless, enabling efficient data management. (zigpoll.com)
Integrations
Fillout excels in its native integrations with Airtable and Notion, allowing for direct data flow into these platforms without additional configuration. Other integrations are primarily handled through Zapier or API connections, which may require more technical setup for users outside the Airtable/Notion ecosystems. (zigpoll.com)
Customer Support and Documentation
Fillout provides customer support through email and a comprehensive knowledge base. Users have reported responsive support, with the team addressing queries promptly. The documentation is detailed, offering step-by-step guides to assist users in maximizing the platform's capabilities. (zigpoll.com)
Best-Fit Customer Profile
Fillout is ideal for Shopify Plus merchants who require complex forms with advanced data management capabilities. Its native integrations with Airtable and Notion make it suitable for businesses that rely heavily on these platforms for data storage and analysis. Merchants seeking a form builder that can handle intricate workflows and conditional logic will find Fillout beneficial. (zigpoll.com)
Paperform
Core Features and Functionality
Paperform focuses on creating forms that resemble custom-designed landing pages. Its intuitive, doc-style editor allows users to craft visually appealing forms without any coding. Paperform offers features like conditional logic, payment integrations, and the ability to embed forms seamlessly into websites, making it suitable for merchants seeking a blend of functionality and aesthetics. (zigpoll.com)
Pricing Model
Paperform provides a free plan with limited features, suitable for individuals and small teams. Paid plans begin at approximately $20 per month for the Essentials tier, which includes unlimited forms, 30 submissions per month, and one user. Higher tiers offer additional features like priority support and advanced integrations. (zigpoll.com)
Ease of Setup and Use
Paperform is user-friendly, with its doc-style editor resembling a word processor. This design approach makes it easy for users to create forms that look and feel like landing pages. However, some users have noted that while the platform is intuitive, it may require a bit of time to fully explore all its features. (zigpoll.com)
Integrations
Paperform offers a wide range of integrations, including Shopify, Google Sheets, and various CRM systems. Its flexibility allows merchants to connect forms with their existing tools, streamlining workflows and data management. (zigpoll.com)
Customer Support and Documentation
Paperform is frequently praised for its customer support, with users stating that the support team is responsive and helpful. One user emphasized that they often find built-in solutions for their challenges, indicating a strong support system. (zigpoll.com)
Best-Fit Customer Profile
Paperform is best suited for merchants who prioritize design and user experience. Its ability to create forms that resemble landing pages is advantageous for businesses aiming to provide a seamless and engaging customer experience. Merchants looking for a form builder that combines functionality with aesthetic appeal will appreciate Paperform's offerings. (zigpoll.com)
Side-by-Side Comparison
| Feature | Fillout | Paperform |
|---|---|---|
| Pricing | Free tier; Paid plans start at approximately $19/month for Starter; $49/month for Business | Free tier; Paid plans start at approximately $20/month for Essentials |
| Ease of Use | Intuitive drag-and-drop builder; seamless Airtable and Notion integration | Doc-style editor; easy to create landing page-like forms |
| Integrations | Native integrations with Airtable and Notion; other integrations via Zapier | Integrates with Shopify, Google Sheets, CRM systems, and more |
| Customer Support | Email support; comprehensive knowledge base | Responsive support; extensive documentation |
| Best-Fit Customer | Merchants needing complex forms with advanced data management | Merchants prioritizing design and user experience |
Which to Choose
Choose Fillout if you need a form builder that integrates seamlessly with Airtable and Notion, supports complex workflows, and offers advanced data management capabilities. It's ideal for merchants who require intricate forms and efficient data handling.
Choose Paperform if you prioritize creating forms that resemble custom-designed landing pages, value design flexibility, and seek an intuitive form-building experience. It's suitable for merchants aiming to enhance user engagement through aesthetically pleasing forms.
Worth a Look: Zigpoll
If you're evaluating options, Zigpoll is also worth a look. It is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys. Zigpoll
