When evaluating form and survey builders for SaaS companies, two notable options are Fillout and Tally. Both platforms offer unique features tailored to different user needs. This comparison delves into their core functionalities, pricing models, ease of use, integrations, customer support, and ideal customer profiles to help you determine which tool aligns best with your requirements.
Fillout
Fillout is a modern form builder designed to seamlessly integrate with Airtable and Notion, enabling users to create dynamic forms that interact directly with their databases.
Features
- Native Integrations: Direct connections with Airtable and Notion allow for real-time data synchronization, reducing manual data entry and potential errors.
- Customizable Form Elements: Offers over 50 field types, including text boxes, radio buttons, checkboxes, date and time pickers, and more, providing flexibility in form design.
- Conditional Logic: Enables the creation of dynamic forms that adapt based on user input, enhancing user experience and data relevance.
- Branding Options: Users can customize themes, add logos, and use custom domains to maintain brand consistency.
- Scheduling Feature: Allows users to set up meeting bookings directly within forms, integrating with Google Calendar, Outlook, Zoom, or Microsoft Teams. (support.fillout.com)
Pricing Model
Fillout offers tiered pricing based on response volume, with a free tier available. Specific pricing details can be found on their pricing page. They also provide discounts to non-profits, students, and educational institutions. (fillout.com)
Ease of Setup and Use
Fillout's intuitive drag-and-drop interface simplifies the form creation process. However, users may encounter a learning curve when setting up advanced features like conditional logic and integrations. Comprehensive guides and tutorials are available to assist users in maximizing the platform's capabilities.
Integrations
Beyond Airtable and Notion, Fillout integrates with various platforms, including CRMs, email marketing tools, and databases, facilitating seamless data flow across systems. The scheduling feature integrates with Google Calendar, Outlook, Zoom, and Microsoft Teams, streamlining meeting bookings. (support.fillout.com)
Customer Support and Documentation
Fillout provides extensive documentation, including a Help Center and Getting Started Guide, to assist users. Customer support is accessible via email, with a commitment to respond within 48 hours. (fillout.com)
Best-Fit Customer Profile
Fillout is ideal for SaaS companies that require advanced form functionalities, such as dynamic forms with conditional logic and direct integrations with Airtable and Notion. Its scheduling feature is particularly beneficial for teams needing to coordinate meetings efficiently.
Tally
Tally is a free, minimalist form builder that offers a Notion-like editing experience, allowing users to create forms by typing questions directly on the page.
Features
- Unlimited Forms and Submissions: Tally provides unlimited forms and submissions for free, including most advanced features, as long as users stay within fair usage guidelines. (tally.so)
- Intuitive Interface: The platform's interface is designed to be intuitive and flexible, enabling users to create forms by typing and adding elements using shortcuts, similar to a text editor. (tally.so)
- Customizable Blocks: Users can customize each block by clicking on it, including individual text, and can easily create multi-column layouts and rearrange elements with simple drag-and-drop. (tally.so)
- Team Collaboration: Tally Pro offers features like team workspaces, allowing unlimited team members to collaborate on forms. (tally.so)
Pricing Model
Tally operates on a freemium model:
- Free Tier: Offers unlimited forms and submissions with most advanced features included, subject to fair usage guidelines. (tally.so)
- Tally Pro: Priced at $29 per month or $290 per year, it includes features like removing Tally branding, custom domains, partial submissions, team collaboration, and more. (tally.so)
- Tally Business: At $89 per month, it provides additional features tailored to advanced business needs, such as controlling data retention and email verification. (tally.so)
Tally also offers discounts to non-profits and educational institutions. (tally.so)
Ease of Setup and Use
Tally's minimalist design and Notion-like editing experience make it easy for users to create forms without prior experience. The platform's intuitive interface allows for quick form creation and customization.
Integrations
Tally integrates with various platforms, including CRMs, email marketing tools, and databases, facilitating seamless data flow across systems. The platform also offers a referral program, allowing users to earn rewards by inviting others to use Tally. (tally.so)
Customer Support and Documentation
Tally provides a comprehensive Help Center with detailed guides and tutorials to assist users. Customer support is accessible via email, with a focus on providing prompt and helpful responses.
Best-Fit Customer Profile
Tally is well-suited for SaaS companies seeking a simple, cost-effective form builder with an intuitive interface and essential features
Worth a Look: Zigpoll
If you're evaluating options for form and survey builders, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.
