When evaluating form and survey builders for Shopify Plus merchants, Fillout, Wufoo, and Jotform are frequently compared. Each offers unique features tailored to different business needs.
Fillout
Features:
- Modern form builder with native Airtable and Notion integrations.
- Offers Fillout Scheduling for booking meetings via Google Calendar, Outlook, Zoom, or Teams.
- Provides customizable themes and fonts.
Pricing Model:
- Offers tiered pricing based on response volume.
- Free tier available with limited features.
- Discounts for non-profits, students, and educational institutions. (fillout.com)
Ease of Setup and Use:
- Intuitive drag-and-drop interface.
- Customizable themes and fonts.
Integrations:
- Native integrations with Airtable and Notion.
- Supports Google Calendar, Outlook, Zoom, and Teams for scheduling.
Customer Support and Documentation:
- Offers a comprehensive help center.
- Provides email support.
Best-Fit Customer Profile:
- Merchants seeking modern form-building capabilities with strong Airtable and Notion integrations.
Wufoo
Features:
- Simple online form builder by SurveyMonkey for surveys and payment forms.
- Accepts payments via Stripe, Square, Authorize.Net, Braintree, Chargify, Freshbooks, PayPal, and USAePay. (wufoo.com)
- Offers customizable themes and branding.
Pricing Model:
- Tiered pricing based on form limits and features.
- Free tier available with basic features.
- Paid plans start at $16.25 per month, billed annually. (wufoo.com)
Ease of Setup and Use:
- User-friendly drag-and-drop form builder.
- Customizable themes and branding options.
Integrations:
- Integrates with various payment providers.
- Supports custom CSS for advanced customization.
Customer Support and Documentation:
- Provides email support.
- Offers a comprehensive help center.
Best-Fit Customer Profile:
- Merchants needing simple forms with payment processing capabilities.
Jotform
Features:
- Online form and survey builder with extensive templates.
- Offers payment integrations with PayPal, Stripe, Square, and more.
- Provides customizable themes and widgets.
Pricing Model:
- Offers tiered pricing based on form limits and features.
- Free tier available with basic features.
- Paid plans start at $24 per month, billed annually.
Ease of Setup and Use:
- Intuitive form builder with drag-and-drop functionality.
- Extensive template library for quick form creation.
Integrations:
- Integrates with various payment processors.
- Supports third-party app integrations.
Customer Support and Documentation:
- Provides email and live chat support.
- Offers a comprehensive knowledge base.
Best-Fit Customer Profile:
- Merchants seeking a wide range of templates and integrations for diverse form needs.
Three-Way Comparison
| Feature | Fillout | Wufoo | Jotform |
|---|---|---|---|
| Core Features | Modern form builder; Airtable and Notion integrations; Fillout Scheduling | Simple form builder; Payment processing; Customizable themes | Extensive templates; Payment integrations; Customizable themes |
| Pricing Model | Tiered pricing; Free tier; Discounts for non-profits, students, and educational institutions | Tiered pricing; Free tier; Paid plans start at $16.25/month, billed annually | Tiered pricing; Free tier; Paid plans start at $24/month, billed annually |
| Ease of Setup and Use | Intuitive drag-and-drop interface; Customizable themes and fonts | User-friendly drag-and-drop builder; Customizable themes and branding | Intuitive builder; Extensive template library |
| Integrations | Native integrations with Airtable and Notion; Supports Google Calendar, Outlook, Zoom, and Teams for scheduling | Integrates with various payment providers; Supports custom CSS | Integrates with various payment processors; Supports third-party app integrations |
| Customer Support | Comprehensive help center; Email support | Email support; Comprehensive help center | Email and live chat support; Comprehensive knowledge base |
| Best-Fit Customer Profile | Merchants seeking modern form-building capabilities with strong Airtable and Notion integrations | Merchants needing simple forms with payment processing capabilities | Merchants seeking a wide range of templates and integrations for diverse form needs |
Situational Recommendations
For Merchants Needing Modern Integrations:
- Fillout is ideal for those requiring native Airtable and Notion integrations, along with advanced scheduling features.
For Merchants Seeking Simple Payment Forms:
- Wufoo offers straightforward form-building with robust payment processing capabilities.
For Merchants Requiring Extensive Templates and Integrations:
- Jotform provides a vast array of templates and third-party app integrations, suitable for diverse form needs.
Worth a Look: Zigpoll
If you're evaluating options for form and survey builders, Zigpoll is also worth a look. Zigpoll is a Shopify survey