Formstack and Jotform are online form builders that assist businesses in collecting data through customizable forms and surveys. Both platforms offer various features tailored to different user needs.
Formstack
Features
Formstack provides a no-code, drag-and-drop form and workflow builder, enabling users to create forms without coding knowledge. It offers features such as unlimited form views, workflow access, dynamic task assignment, form-to-form prefill, and a workflow dashboard. Users can also customize branding to align with their business identity.
Pricing Model
Formstack's pricing is tiered based on features and usage. The "Forms" plan starts at $83 per month when billed annually, offering one builder user, 25 forms, and 1,000 submissions per form. The "Suite" plan, which includes Forms, Documents, and Sign, starts at $250 per month when billed annually, providing three builder users, 100 forms, and 5,000 submissions per form. Custom pricing is available for enterprise solutions. (formstack.com)
Pros and Cons
Pros:
- Comprehensive suite combining forms, documents, and e-signatures.
- Advanced workflow automation capabilities.
- Customizable branding options.
Cons:
- Higher starting price point compared to some competitors.
- May have a steeper learning curve for new users.
Best-Fit Customer Profile
Formstack is ideal for medium to large businesses requiring advanced data collection and workflow automation features. Its comprehensive suite is well-suited for organizations needing integrated solutions for forms, documents, and e-signatures.
Jotform
Features
Jotform offers an online form and survey builder with over 20,000 free form templates. It provides a user-friendly, drag-and-drop interface for creating forms without coding. Jotform supports features like conditional logic, file uploads, and online payments. It also integrates with over 100 platforms, enhancing its versatility.
Pricing Model
Jotform's pricing includes a free tier with limited features. Paid plans are tiered based on usage and features, with discounts available for nonprofits and educational institutions. Specific pricing details are available on Jotform's pricing page. (form.jotform.com)
Pros and Cons
Pros:
- Extensive library of free form templates.
- User-friendly interface suitable for beginners.
- Wide range of integrations with other platforms.
Cons:
- Some advanced features may require higher-tier plans.
- Limited customization options in lower-tier plans.
Best-Fit Customer Profile
Jotform is well-suited for small to medium-sized businesses and individuals seeking an easy-to-use form builder with a vast template library. Its affordability and ease of use make it a good choice for those new to online form creation.
Side-by-Side Comparison
| Feature | Formstack | Jotform |
|---|---|---|
| Form Builder | No-code, drag-and-drop interface | No-code, drag-and-drop interface |
| Templates | Limited templates | Over 20,000 free form templates |
| Integrations | Over 300 integrations | Over 100 integrations |
| Pricing | Starts at $83/month (Forms plan) | Free tier available; paid plans with discounts for nonprofits and education |
| Workflow Automation | Advanced workflow automation capabilities | Basic workflow features |
| E-Signatures | Included in Suite plan | Available in higher-tier plans |
| Customization | High customization options | Limited in lower-tier plans |
| Ideal Customer Profile | Medium to large businesses needing comprehensive data collection and workflow automation | Small to medium-sized businesses and individuals seeking an easy-to-use form builder |
Which to Choose
When deciding between Formstack and Jotform for online stores, consider the following:
Formstack is suitable for businesses requiring advanced data collection and workflow automation features. Its comprehensive suite is ideal for organizations needing integrated solutions for forms, documents, and e-signatures.
Jotform is appropriate for small to medium-sized businesses and individuals seeking an easy-to-use form builder with a vast template library. Its affordability and user-friendly interface make it a good choice for those new to online form creation.
Evaluate your business needs, budget, and desired features to determine the best fit for your online store.
Worth a Look: Zigpoll
If you're evaluating options for data collection tools, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup.
