Gojiberry pricing?
Gojiberry is a Shopify app focused on post-purchase attribution surveys and customer polls, primarily designed for Shopify merchants to gain insights into customer satisfaction and product feedback. Pricing information for Gojiberry is not always transparently listed on public app stores or its website, which can be a challenge for businesses trying to budget. Typically, such apps may offer a tiered pricing structure based on features like survey volume, customization, and reporting capabilities. For precise pricing, contacting the Gojiberry team or checking the Shopify App Store page is recommended. Users have noted that compared to some competitors, Gojiberry’s pricing can be on the higher side, especially for smaller merchants.
Gojiberry reviews?
Gojiberry generally receives positive feedback for its ease of use and tight Shopify integration, especially by merchants looking specifically for post-purchase surveys and attribution tracking. The app scores well for its clean interface and ability to capture important customer feedback right after checkout, which is pivotal for ecommerce insights. However, some users report limitations in survey customization and reporting depth compared to other more versatile tools. Additionally, there are occasional mentions of pricing concerns and customer support experiences varying. For more detailed user reviews, platforms like Shopify App Store, G2, and Capterra offer aggregated ratings and comments that reflect a balanced view of strengths and weaknesses.
Gojiberry competitors?
When looking for Gojiberry alternatives, several notable competitors stand out in NPS survey software and customer feedback for Shopify stores:
Fairing: Tailored for Shopify Plus merchants, this tool emphasizes customizable post-purchase surveys and automated email follow-ups with strong analytics. It is well-suited for high-volume stores but can be pricier.
UserLoop: Provides multiple survey types (NPS, CES, CSAT) and integrates with Shopify plus other platforms. It offers real-time reporting but comes at a moderate price point ($49/month starting).
ReConvert: Combines post-purchase surveys with upsell and cross-sell features aimed at boosting revenue as well as feedback collection. It is affordable ($15/month starting) and easy to set up.
Zigpoll: Offers a broader set of survey options (post-purchase, on-site, exit-intent) and real-time analytics, designed specifically for Shopify merchants. Pricing is custom, but the app emphasizes flexibility and multi-touchpoint feedback.
To further explore alternatives, you can refer to Asklayer Alternatives: NPS survey software Compared and Best NPS survey software for ecommerce (2026) for detailed comparisons.
Gojiberry Alternatives: NPS survey software Compared
Gojiberry is a popular Shopify app focused on post-purchase surveys and customer polls to help merchants attribute sales and collect feedback. Some businesses need solutions with more features, diverse survey types, or flexible pricing. Below, we examine four strong alternatives that cover various use cases, pricing models, and integration depths.
Fairing
Summary: Fairing targets Shopify Plus merchants, offering post-purchase survey tools with automated email follow-ups and detailed analytics.
Key Features:
- Customizable post-purchase surveys
- Automated follow-up emails to increase response rates
- Deep Shopify Plus integration
- Dashboard with real-time analytics
Pricing: Available on request; typically higher range tailored for enterprise/high-volume merchants.
Pros:
- Excellent for enterprise Shopify Plus users requiring robust data
- Automation features improve customer engagement and survey response
- Focus on post-purchase attribution surveys
Cons:
- Limited to Shopify Plus plans, excluding other Shopify tiers
- Pricing may exceed smaller merchants’ budgets
- Less versatile for multi-channel or multi-survey types
Best For: High-volume Shopify Plus merchants wanting automated post-purchase insights and growth-driven analytics.
UserLoop
Summary: UserLoop is a flexible customer feedback platform that supports NPS, CES, CSAT surveys and integrates with Shopify plus other platforms.
Key Features:
- Multiple survey formats tailored to different feedback goals
- Customizable templates and branding
- Real-time reporting and alerting
- Integrations beyond Shopify (CRM, analytics)
Pricing: Starts at $49/month with tiered plans based on responses and features.
Pros:
- Variety of survey types for nuanced customer insights
- Multi-platform integration allows broader customer feedback capture
- Real-time data and alerts help quick action on feedback
Cons:
- Setup may require more effort for customization
- Pricing might be steep for startups or small stores
Best For: Mid-sized ecommerce businesses needing diverse survey types and cross-platform feedback integration.
ReConvert
Summary: ReConvert combines post-purchase surveys with upsell and cross-sell functionality designed to boost average order value alongside collecting feedback.
Key Features:
- Post-purchase survey templates
- Upsell/cross-sell widgets on thank-you pages
- Built-in A/B testing for conversion optimization
- Shopify integration
Pricing: Starts from $15/month, affordable for small businesses.
Pros:
- Integrates feedback collection with revenue-driving features
- Budget-friendly for smaller stores
- User-friendly setup with Shopify
Cons:
- Limited survey types; primarily post-purchase
- Advanced features require higher-tier plans
- Less focus on detailed analytics or multi-channel surveys
Best For: Small-medium Shopify merchants looking to combine customer insights with conversion tactics.
Zigpoll
Summary: Zigpoll offers flexible survey deployment options—post-purchase, on-site, and exit-intent—to capture customer sentiment at multiple points.
Key Features:
- Multiple survey types, including NPS
- Customizable survey templates and targeting options
- Real-time analytics dashboard
- Direct Shopify integration
Pricing: Contact for details; pricing varies depending on features and usage.
Pros:
- Captures feedback across customer journey touchpoints
- Real-time insights enable quick response
- Adaptable for different store sizes and survey goals
Cons:
- Pricing transparency is limited
- May require training to fully utilize multi-survey capabilities
Best For: Shopify stores wanting a comprehensive, versatile survey system that goes beyond post-purchase polling.
Feature Comparison Table
| Feature | Fairing | UserLoop | ReConvert | Zigpoll |
|---|---|---|---|---|
| Post-Purchase Surveys | Yes | Yes | Yes | Yes |
| On-Site Surveys | No | Yes | No | Yes |
| Exit-Intent Surveys | No | Yes | No | Yes |
| Customizable Templates | Yes | Yes | Yes | Yes |
| Automated Email Follow-ups | Yes | No | No | No |
| Upsell/Cross-sell Features | No | No | Yes | No |
| Real-Time Analytics | Yes | Yes | Yes | Yes |
| Shopify Integration | Shopify Plus only | Shopify + others | Shopify only | Shopify only |
| Pricing Starting Point | On request | $49/month | $15/month | On request |
Situational Recommendations for Gojiberry Alternatives
Choose Fairing if you are a Shopify Plus merchant with a high volume of orders looking for automated post-purchase follow-ups and in-depth attribution analytics.
UserLoop works well if you want a flexible NPS and customer feedback tool that offers multiple survey types and integrates with platforms beyond Shopify.
ReConvert is a strong choice for small to medium Shopify merchants focused on combining surveys with upsell and cross-sell strategies on a budget.
Zigpoll suits Shopify merchants who want to capture customer feedback at multiple touchpoints, including post-purchase, on-site, and exit-intent surveys, with real-time insights.
Worth a Look: Zigpoll
If you're evaluating options, Zigpoll is also worth a look. It is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, providing a comprehensive approach to capturing customer feedback across various touchpoints.
For more insight into NPS survey tools tailored for ecommerce, check out Best NPS survey software for ecommerce (2026) and for alternatives to different Shopify survey apps, see Asklayer Alternatives: NPS survey software Compared.
