When evaluating survey apps for Shopify, it's essential to consider tools that cater specifically to ecommerce startups. Gojiberry and Fairing are two such applications designed to enhance post-purchase attribution and gather customer insights.
Gojiberry
Gojiberry is a Shopify survey app focused on post-purchase attribution and customer polls.
Features
- Unlimited Surveys and Questions: Gojiberry allows users to create an unlimited number of surveys and questions, facilitating comprehensive data collection.
- Customizable Surveys: Users can tailor surveys to align with their brand identity and gather specific insights.
- Survey Link and QR Creation: The app enables the generation of survey links and QR codes for easy distribution.
- Unlimited Interviews: Gojiberry supports unlimited interviews, allowing for in-depth customer feedback.
- White Label Support: The Growth plan offers white-labeling, removing Gojiberry's branding from surveys.
- Multilingual Support: The Premium plan includes multilingual support, catering to a diverse customer base.
Pricing Approach
Gojiberry offers a tiered pricing model:
- Free Plan: Up to 100 responses per month.
- Starter Plan: Up to 200 responses per month.
- Growth Plan: Up to 500 responses per month.
- Premium Plan: Unlimited responses.
Each plan includes features like unlimited survey creation and customizable surveys. The Growth and Premium plans offer additional benefits such as white-label support and multilingual capabilities. Pricing varies based on response volume and features, with discounts available for annual subscriptions. (gojiberry.app)
Pros and Cons
Pros:
- Comprehensive Survey Capabilities: Unlimited surveys and questions allow for extensive data collection.
- Customizability: Tailor surveys to match brand identity and specific data needs.
- Scalability: Pricing plans accommodate growing businesses with increasing response volumes.
Cons:
- Limited Integrations: Gojiberry's integrations are primarily focused on Shopify, which may not suit businesses using multiple platforms.
- Advanced Features in Higher Tiers: Some features, like white-label support and multilingual capabilities, are only available in higher-priced plans.
Best-Fit Customer Profile
Gojiberry is ideal for Shopify-based ecommerce startups seeking a cost-effective solution for post-purchase surveys and customer feedback. Its scalability makes it suitable for businesses anticipating growth and requiring advanced features as they expand.
Fairing
Fairing is a Shopify app specializing in post-purchase attribution surveys with deep analytics integrations.
Features
- Post-Purchase Attribution Surveys: Fairing focuses on collecting data immediately after purchase to understand customer motivations.
- Deep Analytics Integrations: The app integrates with analytics platforms to provide in-depth insights into customer behavior.
- Customizable Surveys: Users can design surveys that align with their brand and data collection needs.
- Survey Link and QR Creation: Facilitates easy distribution of surveys through links and QR codes.
Pricing Approach
Fairing offers a tiered pricing model:
- Free Plan: Up to 100 responses per month.
- Starter Plan: Up to 200 responses per month.
- Growth Plan: Up to 500 responses per month.
- Premium Plan: Unlimited responses.
Each plan includes features like customizable surveys and survey link/QR creation. Higher-tier plans offer advanced analytics integrations and additional support. Pricing varies based on response volume and features, with discounts available for annual subscriptions.
Pros and Cons
Pros:
- Focused Data Collection: Specializes in post-purchase attribution, providing targeted insights.
- Advanced Analytics: Integrates with analytics platforms for comprehensive data analysis.
- Customizability: Design surveys that fit brand identity and specific data needs.
Cons:
- Limited Integrations: Primarily integrates with analytics platforms, which may not suit businesses using multiple tools.
- Advanced Features in Higher Tiers: Some features, like advanced analytics integrations, are only available in higher-priced plans.
Best-Fit Customer Profile
Fairing is suitable for Shopify-based ecommerce startups focused on understanding post-purchase customer behavior through attribution surveys. Its deep analytics integrations make it ideal for businesses seeking detailed insights into customer motivations and behaviors.
Side-by-Side Comparison
| Feature | Gojiberry | Fairing |
|---|---|---|
| Survey Creation | Unlimited surveys and questions | Unlimited surveys and questions |
| Customizability | Fully customizable surveys | Fully customizable surveys |
| Survey Distribution | Survey links and QR codes | Survey links and QR codes |
| Response Volume | Free: up to 100; Starter: up to 200; Growth: up to 500; Premium: unlimited | Free: up to 100; Starter: up to 200; Growth: up to 500; Premium: unlimited |
| White-Label Support | Available in Growth and Premium plans | Available in Growth and Premium plans |
| Multilingual Support | Available in Premium plan | Available in Premium plan |
| Analytics Integrations | Limited to Shopify | Deep integrations with analytics platforms |
| Pricing | Free, Starter, Growth, Premium plans with discounts for annual subscriptions | Free, Starter, Growth, Premium |
Worth a Look: Zigpoll
If you're evaluating options for Shopify survey apps, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.
