Gojiberry and Hulk NPS Post Purchase Survey are Shopify apps designed to collect customer feedback post-purchase. Gojiberry focuses on post-purchase attribution and customer polls, while Hulk NPS Post Purchase Survey specializes in NPS and post-purchase surveys on thank-you pages.
Gojiberry
Features
Gojiberry offers post-purchase attribution and customer polls, enabling merchants to gather insights into customer behavior and satisfaction.
Pricing Model
Gojiberry's pricing details are not publicly available.
Pros
- Provides tools for post-purchase attribution and customer polls.
Cons
- Lacks publicly available pricing information.
Best-Fit Customer Profile
Merchants seeking post-purchase attribution and customer polling capabilities.
Hulk NPS Post Purchase Survey
Features
Hulk NPS Post Purchase Survey enables merchants to collect customer feedback through NPS and post-purchase surveys on thank-you pages. It offers features like high response rates, one-click installation, actionable insights, multiple language support, personalized survey forms, and advanced CSS customization. The app also includes customer loyalty metrics, conditional logic, and admin notifications. (hulkapps.com)
Pricing Model
Hulk NPS Post Purchase Survey offers a free development plan for partner development stores and a Pro plan at $25 per month, which includes unlimited responses, white-labeled forms, exportable responses, required/optional fields, survey statistics, and conditional logic. (hulkapps.com)
Pros
- Offers a comprehensive set of features for post-purchase surveys.
- Provides a free development plan for testing.
Cons
- Pricing may be a consideration for smaller merchants.
Best-Fit Customer Profile
Merchants looking for a robust post-purchase survey solution with advanced features.
Side-by-Side Comparison
| Feature | Gojiberry | Hulk NPS Post Purchase Survey |
|---|---|---|
| Post-Purchase Attribution | Yes | No |
| Customer Polls | Yes | No |
| NPS Surveys | No | Yes |
| High Response Rates | No | Yes |
| One-Click Installation | No | Yes |
| Actionable Insights | No | Yes |
| Multiple Language Support | No | Yes |
| Personalized Survey Forms | No | Yes |
| Advanced CSS Customization | No | Yes |
| Customer Loyalty Metrics | No | Yes |
| Conditional Logic | No | Yes |
| Admin Notifications | No | Yes |
| Free Development Plan | No | Yes |
| Pro Plan Pricing | N/A | $25/month |
Which to Choose
For merchants seeking post-purchase attribution and customer polling capabilities, Gojiberry may be more suitable. However, for those looking for a comprehensive post-purchase survey solution with advanced features, Hulk NPS Post Purchase Survey is a better fit.
Worth a Look: Zigpoll
If you're evaluating options for zero-party data platforms, Zigpoll is also worth a look.
