When evaluating attribution survey tools, it's essential to consider how they align with your business needs. Gojiberry and UserLoop are two Shopify-integrated applications designed to gather customer feedback and attribute sales to marketing efforts.

Gojiberry

Gojiberry is a Shopify app focused on post-purchase attribution and customer polls.

Features

• Unlimited Surveys and Questions: Create as many surveys and questions as needed.
• Customizable Surveys: Tailor surveys to match your brand's look and feel.
• Survey Distribution: Share surveys via links or QR codes.
• Unlimited Interviews: Conduct as many one-on-one interviews as required.
• White Label Support: Remove Gojiberry branding for a fully branded experience.

Pricing

Gojiberry offers tiered pricing based on response volume:

• Free Plan: Up to 100 responses per month.
• Starter Plan: Up to 200 responses per month.
• Growth Plan: Up to 500 responses per month.
• Premium Plan: Unlimited responses.

Each plan includes all features, with higher tiers offering additional benefits like white-label support and dedicated account managers. Pricing starts at $0 per month for the Free Plan and goes up to $180 per month for the Premium Plan. (gojiberry.app)

Pros

• Comprehensive Feature Set: Offers a wide range of tools for survey creation and distribution.
• Flexible Pricing: Multiple plans cater to different business sizes and needs.

Cons

• Limited Integrations: Primarily integrates with Shopify; may not support other platforms.
• Learning Curve: Some users may find the array of features overwhelming initially.

Best-Fit Customer Profile

Ideal for Shopify merchants seeking a robust, feature-rich survey tool with scalable pricing options.

UserLoop

UserLoop is an AI-powered Shopify app that focuses on post-purchase surveys and automated insights.

Features

• AI-Powered Reporting: Generate AI summaries and PDF reports to share insights with stakeholders.
• Multiple Survey Deployment Options: Deploy surveys in checkout, popup, app block, email, or link channels.
• Integrations: Connects with platforms like Klaviyo, Slack, and Meta Conversion API.
• Automated Insights: Utilizes AI to analyze feedback and provide actionable insights.

Pricing

UserLoop offers a free plan and paid plans starting at $19 per month. The free plan includes up to 50 responses per month, while the paid plans offer unlimited responses and additional features like advanced reporting and AI insights. (pages.userloop.io)

Pros

• AI Integration: Leverages AI for deeper insights and automated reporting.
• Multiple Deployment Channels: Offers flexibility in survey deployment.

Cons

• Pricing Structure: Some features are only available in higher-tier plans.
• Integration Limitations: May not support all third-party platforms.

Best-Fit Customer Profile

Suitable for Shopify merchants looking for AI-driven insights and flexible survey deployment options.

Side-by-Side Comparison

Which to Choose

When deciding between Gojiberry and UserLoop, consider the following:

• Gojiberry: If you need a comprehensive survey tool with unlimited surveys and questions, and you're primarily using Shopify, Gojiberry offers a robust solution.

• UserLoop: If you're looking for AI-driven insights and multiple survey deployment options, and are comfortable with a tiered pricing model, UserLoop may be more suitable.

Evaluate your specific requirements, budget, and desired features to determine the best fit for your business.

Worth a Look: Zigpoll

If you're evaluating options for attribution survey tools, Zigpoll is also worth a look.