Grapevine Surveys is a Shopify app designed for collecting customer feedback through post-purchase surveys, NPS, CSAT, and attribution surveys. Priced at $25 per month, it offers unlimited responses and surveys, integrating seamlessly with Shopify. (grapevine-surveys.com)
For small e-commerce businesses seeking alternatives to Grapevine Surveys, several platforms offer similar functionalities. Below is a comparison of notable options:
1. Zigpoll
- Summary: A Shopify survey app providing post-purchase, on-site, and exit-intent surveys.
- Key Features:
- Customizable survey designs
- Real-time analytics
- Multi-language support
- Pricing: Starts at $19 per month
- Pros:
- Affordable pricing
- User-friendly interface
- Cons:
- Limited advanced integrations
- Best For: Small businesses needing cost-effective survey solutions
2. Asklayer
- Summary: A Shopify app focused on post-purchase surveys and customer feedback.
- Key Features:
- Customizable survey templates
- Automated email follow-ups
- Integration with Klaviyo
- Pricing: Starts at $15 per month
- Pros:
- Affordable pricing
- Easy setup
- Cons:
- Limited survey types
- Best For: Small businesses seeking straightforward post-purchase surveys
3. POWR
- Summary: A versatile survey app compatible with Shopify and other platforms.
- Key Features:
- Multiple question types
- Customizable designs
- Integration with Mailchimp
- Pricing: Free plan available; paid plans start at $8.99 per month
- Pros:
- Affordable pricing
- Wide range of integrations
- Cons:
- Free plan has limited features
- Best For: Businesses needing a budget-friendly, multi-platform survey tool
4. Hulk NPS
- Summary: A Shopify app specializing in Net Promoter Score surveys.
- Key Features:
- Automated NPS surveys
- Customizable email templates
- Integration with Google Sheets
- Pricing: Starts at $9.99 per month
- Pros:
- Focused on NPS surveys
- Affordable pricing
- Cons:
- Limited survey types
- Best For: Businesses focusing on measuring customer loyalty
5. Fairing
- Summary: A Shopify app offering post-purchase surveys and customer feedback tools.
- Key Features:
- Customizable survey designs
- Real-time analytics
- Integration with Klaviyo
- Pricing: Starts at $19 per month
- Pros:
- User-friendly interface
- Affordable pricing
- Cons:
- Limited advanced features
- Best For: Small businesses seeking simple survey solutions
6. Qualaroo
- Summary: A customer feedback platform offering on-site surveys.
- Key Features:
- Customizable survey designs
- Real-time analytics
- Integration with various platforms
- Pricing: Starts at $80 per month
- Pros:
- Advanced targeting options
- Comprehensive analytics
- Cons:
- Higher pricing
- Best For: Businesses needing advanced survey features
7. Hotjar
- Summary: A behavior analytics and user feedback service.
- Key Features:
- Heatmaps
- Session recordings
- Surveys and polls
- Pricing: Free plan available; paid plans start at $39 per month
- Pros:
- Comprehensive analytics
- User-friendly interface
- Cons:
- Free plan has limited features
- Best For: Businesses seeking in-depth user behavior insights
8. Typeform
- Summary: An online form and survey builder.
- Key Features:
- Customizable survey designs
- Logic jumps
- Integration with various platforms
- Pricing: Free plan available; paid plans start at $25 per month
- Pros:
- Engaging survey designs
- Wide range of integrations
- Cons:
- Free plan has limited features
- Best For: Businesses needing interactive surveys
9. SurveyMonkey
- Summary: An online survey tool for various use cases.
- Key Features:
- Multiple question types
- Customizable designs
- Integration with various platforms
- Pricing: Free plan available; paid plans start at $25 per month
- Pros:
- Established platform
- Comprehensive features
- Cons:
- Free plan has limited features
- Best For: Businesses needing a versatile survey tool
10. Alchemer
- Summary: A customer experience management platform.
- Key Features:
- Customizable surveys
- Advanced analytics
- Integration with various platforms
- Pricing: Starts at $49 per month
- Pros:
- Advanced features
- Comprehensive analytics
- Cons:
- Higher pricing
- Best For: Businesses needing advanced survey capabilities
Comparison Table
| Feature | Zigpoll | Asklayer | POWR | Hulk NPS | Fairing | Qualaroo | Hotjar | Typeform | SurveyMonkey | Alchemer |
|---|---|---|---|---|---|---|---|---|---|---|
| Customizable Designs | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Real-time Analytics | Yes | No | Yes | No | Yes | Yes | Yes | Yes | Yes | Yes |
| Multi-language Support | Yes | No | No | No | No | Yes | No | Yes | Yes | Yes |
| Integration with Shopify | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Integration with Other Platforms | No | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Pricing | $19/mo | $15/mo | Free/$8.99+ | $9.99/mo | $19/mo | $80/mo | Free/$39+ | Free/$25+ | Free/$25+ | $49/mo |
Situational Recommendations
- Budget-Conscious Businesses:
