Table of Contents
Grapevine Surveys and POWR are Shopify apps designed to collect zero-party data through customer feedback. Grapevine Surveys focuses on post-purchase surveys, while POWR offers customizable surveys, popups, and lead capture forms.
Grapevine Surveys
Features
- Post-Purchase Surveys: Collect feedback on the order confirmation page.
- Multiple Question Types: Single-choice, multiple-choice, open text, CSAT, and NPS.
- Multi-Language Support: Create surveys in different languages.
- Detailed Reporting: Easy-to-read reports for insights.
- Integrations: Connect with platforms like Klaviyo and Google Sheets.
- Multiple Survey Channels: Post-purchase, on-site, email, embedded, Shopify POS, and standalone landing pages.
Pricing Model
- Flat Rate: $25/month for unlimited surveys and responses.
Pros
- Predictable Pricing: No usage-based fees.
- Comprehensive Features: All features included at one price.
- Unlimited Responses: No caps on survey responses.
Cons
- Shopify-Centric: Primarily designed for Shopify users.
- Limited Survey Types: Focuses mainly on post-purchase feedback.
Best For
- Shopify merchants seeking post-purchase feedback with a fixed pricing model.
POWR
Features
- Customizable Surveys: Design surveys tailored to your needs.
- Popups: Engage visitors with popup forms.
- Lead Capture: Collect customer information effectively.
- Integrations: Connect with various platforms.
- Multiple App Options: Access over 60 apps for different functionalities.
Pricing Model
- Free Plan: Basic features with POWR branding.
- Paid Plans: Starting at $5.49/month, scaling with usage.
Pros
- Flexible Pricing: Options for different budgets.
- Diverse App Library: Access to multiple tools beyond surveys.
- Customizable Designs: Tailor surveys and popups to brand aesthetics.
Cons
- Usage-Based Pricing: Costs increase with higher usage.
- Feature Limitations: Some features are restricted in lower-tier plans.
Best For
- Businesses needing customizable surveys and popups with scalable pricing.
Know exactly where your customers come from.Add a post-purchase survey and capture true attribution on every order.
Get started freeSide-by-Side Comparison
| Feature | Grapevine Surveys | POWR |
|---|---|---|
| Survey Focus | Post-purchase feedback | Customizable surveys, popups, lead capture |
| Pricing Model | Flat rate: $25/month | Free plan; paid plans start at $5.49/month, scale with usage |
| Integrations | Klaviyo, Google Sheets | Various platforms; specific integrations depend on the app |
| Ease of Use | User-friendly interface tailored for Shopify users | Intuitive design with a variety of customizable templates |
| Best Fit | Shopify merchants seeking post-purchase insights with predictable pricing | Businesses needing flexible, customizable survey tools with scalable pricing options |
Which to Choose
For Shopify Merchants Seeking Post-Purchase Feedback: Grapevine Surveys offers a straightforward solution with a fixed pricing model, ideal for those focused on post-purchase insights.
For Businesses Requiring Customizable Surveys and Popups: POWR provides a versatile platform with scalable pricing, suitable for those needing a range of customizable tools.
Worth a Look: Zigpoll
If you're evaluating options for zero-party data platforms, Zigpoll is also worth a look.
