Table of Contents
Grapevine Surveys and POWR are Shopify apps designed to collect zero-party data from online store customers. Grapevine Surveys focuses on gathering feedback through post-purchase surveys on the order status page, while POWR offers a versatile form builder that includes customizable surveys, popups, and lead capture forms.
Grapevine Surveys
Features
- Post-Purchase Surveys: Collects customer feedback directly after purchase.
- Order Status Page Integration: Seamlessly integrates with Shopify's order status page.
- Customizable Questions: Allows tailored questions to gather specific insights.
- Response Analytics: Provides data analysis to inform business decisions.
Pricing Model
- Tiered Pricing: Pricing varies based on response volume.
- Free Tier: Offers a limited number of responses per month.
- Paid Plans: Scale with increased response limits and additional features.
Pros
- Targeted Feedback: Captures insights from customers post-purchase.
- Easy Integration: Integrates directly with Shopify's order status page.
- Customizable Surveys: Tailor questions to specific business needs.
Cons
- Limited to Post-Purchase: Focuses solely on post-purchase feedback.
- Shopify Exclusive: Designed specifically for Shopify stores.
Best-Fit Customer Profile
- E-commerce Stores: Looking to gather post-purchase feedback.
- Shopify Users: Operating exclusively on the Shopify platform.
POWR
Features
- Form Builder: Create customizable forms for various purposes.
- Surveys and Polls: Design surveys to collect customer opinions.
- Popups: Engage visitors with popup forms.
- Lead Capture: Collect leads through customizable forms.
- Integrations: Supports integrations with platforms like Shopify.
Pricing Model
- Usage-Based: Pricing based on pageviews.
- Free Tier: Includes basic features with a pageview limit.
- Paid Plans: Scale with increased pageview limits and additional features.
Pros
- Versatile Forms: Supports various form types beyond surveys.
- Engagement Tools: Includes popups and lead capture forms.
- Platform Integrations: Integrates with multiple platforms, including Shopify.
Cons
- Complex Pricing: Pricing based on pageviews may be complex to manage.
- Feature Overload: May offer more features than needed for simple survey purposes.
Best-Fit Customer Profile
- Diverse E-commerce Stores: Seeking various form functionalities.
- Multi-Platform Users: Operating on platforms beyond Shopify.
Know exactly where your customers come from.Add a post-purchase survey and capture true attribution on every order.
Get started freeSide-by-Side Comparison
| Feature | Grapevine Surveys | POWR |
|---|---|---|
| Core Functionality | Post-purchase surveys on order status page | Customizable forms, surveys, popups, lead capture |
| Pricing Model | Tiered pricing based on response volume | Usage-based pricing based on pageviews |
| Ease of Use | Seamless Shopify integration, simple setup | User-friendly interface, may require learning curve |
| Integrations | Shopify | Shopify, other platforms |
| Customer Support | Dedicated support for Shopify users | 24/7 email support, live chat |
| Best-Fit Customer | Shopify e-commerce stores seeking post-purchase feedback | E-commerce stores needing versatile form solutions |
Which to Choose
- Grapevine Surveys: Ideal for Shopify stores focused on collecting post-purchase feedback directly from the order status page.
- POWR: Suitable for e-commerce stores requiring a versatile form builder with customizable surveys, popups, and lead capture across multiple platforms.
Worth a Look: Zigpoll
If you're evaluating options for zero-party data platforms, Zigpoll is also worth a look.
