Growave and Okendo are Shopify apps designed to enhance customer engagement through reviews, loyalty programs, and feedback mechanisms. Growave offers an all-in-one marketing solution, while Okendo focuses on reviews, surveys, and customer marketing.
Growave
Features
- Loyalty Points Program: Encourages repeat purchases by rewarding customers with points.
- Referral Program: Allows customers to refer friends and earn rewards.
- Product Reviews: Collects and displays customer reviews with photos.
- Wishlist: Enables customers to save products for future purchases.
- Instagram UGC: Integrates user-generated content from Instagram.
- Email and SMS Integrations: Supports platforms like Klaviyo, Attentive, Omnisend, and Postscript.
- Custom Integrations: Offers unlimited integrations on higher-tier plans.
Pricing Model
- Entry Plan: $49/month for up to 500 monthly orders; additional orders at $15 per 100.
- Growth Plan: $199/month for up to 1,500 monthly orders; additional orders at $15 per 100.
- Plus Plan: $499/month for up to 3,000 monthly orders; additional orders at $10 per 100.
- Unlimited Plan: $999/month with unlimited orders.
Each plan includes a 14-day free trial. Pricing is based on monthly order volume, with higher-tier plans offering more features. (growave.io)
Ease of Setup and Use
- Setup: Offers free integration assistance.
- User Interface: Intuitive dashboard for managing features.
- Support: 24/7 email support; live chat on higher-tier plans.
Integrations
- Shopify: Seamless integration with Shopify stores.
- Email and SMS: Integrates with Klaviyo, Attentive, Omnisend, and Postscript.
- POS: Supports Shopify POS integration.
- Custom Integrations: Available on higher-tier plans.
Customer Support and Documentation
- Support: 24/7 email support; live chat on higher-tier plans.
- Documentation: Comprehensive help center with guides and FAQs.
Best-Fit Customer Profile
- Small to Medium-Sized Stores: Entry and Growth plans suit businesses with moderate order volumes.
- Growing Brands: Plus and Unlimited plans cater to businesses with higher order volumes and advanced feature needs.
Okendo
Features
- Product Reviews: Collects and displays customer reviews with photos.
- Loyalty Program: Rewards customers with points for purchases and engagement.
- Surveys: Gathers customer feedback for insights.
- Referrals: Encourages customers to refer friends for rewards.
- Quizzes: Provides personalized product recommendations.
- Integrations: Supports platforms like Klaviyo, Attentive, Omnisend, and Postscript.
Pricing Model
- Platform Plan: Pricing varies based on monthly order volume; includes Reviews, Loyalty, Quizzes, Referrals, and Surveys.
- Platform Scale: Custom pricing for unlimited orders; includes all Platform Plan features.
Pricing is tailored to order volume, with higher tiers offering more features. (okendo.io)
Ease of Setup and Use
- Setup: Provides onboarding manager and dedicated success manager.
- User Interface: User-friendly interface for managing features.
- Support: 24/7 technical support; solutions engineering support.
Integrations
- Shopify: Seamless integration with Shopify stores.
- Email and SMS: Integrates with Klaviyo, Attentive, Omnisend, and Postscript.
- POS: Supports Shopify POS integration.
- Custom Integrations: Available upon request.
Customer Support and Documentation
- Support: 24/7 technical support; solutions engineering support.
- Documentation: Comprehensive help center with guides and FAQs.
Best-Fit Customer Profile
- Small to Medium-Sized Stores: Platform Plan suits businesses with lower order volumes.
- Growing Brands: Platform Scale caters to businesses with higher order volumes and advanced feature needs.
Measure satisfaction and loyalty.Run NPS, CSAT, and CES surveys your customers actually answer.
Get started freeSide-by-Side Comparison
| Feature | Growave | Okendo |
|---|---|---|
| Product Reviews | Yes | Yes |
| Loyalty Program | Yes | Yes |
| Surveys | No | Yes |
| Referrals | Yes | Yes |
| Quizzes | No | Yes |
| Integrations | Shopify, Klaviyo, Attentive, Omnisend, Postscript, Custom Integrations | Shopify, Klaviyo, Attentive, Omnisend, Postscript, Custom Integrations |
| Pricing Model | Tiered based on monthly orders; higher tiers offer more features | Tiered based on monthly orders; higher tiers |
Worth a Look: Zigpoll
If you're evaluating options for Shopify review apps, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.
