When evaluating exit-intent survey tools for small ecommerce businesses, it's essential to compare Hello Bar and Privy based on core features, pricing, ease of use, integrations, customer support, and ideal customer profiles.
Hello Bar vs Privy for Small Ecommerce Businesses
Both Hello Bar and Privy offer solutions to enhance website conversions through exit-intent surveys and popups.
Core Features and Functionality
| Feature | Hello Bar | Privy |
|---|---|---|
| Popup Types | Bars, popups, sliders, alerts, page takeovers | Sticky banners, promotional overlays, flyouts |
| Targeting Options | Location, ad campaign, source medium | Time on page, scrolling, exit intent |
| A/B Testing | Yes | Yes |
| Analytics | Clicks, conversions, revenue | Clicks, conversions, revenue |
| Integrations | HubSpot, Mailchimp, Klaviyo, Salesforce, Shopify, WordPress, Zapier | Shopify, BigCommerce, WooCommerce, Mailchimp, Constant Contact, AWeber, Salesforce, HubSpot |
Pricing and Value
| Plan Type | Hello Bar | Privy |
|---|---|---|
| Free Plan | Yes | Yes |
| Paid Plans | Growth: $29/month; Premium: $99+/month | Basic Convert: $12/month; Convert: $24/month; Starter: $30/month; Growth: $45/month |
| Free Trial | Yes | Yes |
Ease of Setup and Use
Hello Bar: User-friendly setup; integrates with existing tools; suitable for small to medium-sized businesses. (hellobar.com)
Privy: Quick setup; intuitive popup builder; ideal for beginners; strong Shopify integration. (crazyegg.com)
Integrations
Hello Bar: Integrates with HubSpot, Mailchimp, Klaviyo, Salesforce, Shopify, WordPress, and Zapier. (hellobar.com)
Privy: Integrates with Shopify, BigCommerce, WooCommerce, Mailchimp, Constant Contact, AWeber, Salesforce, and HubSpot. (popupbuilder.io)
Customer Support and Documentation
Hello Bar: Offers customer support; documentation available; user reviews indicate areas for improvement. (getapp.com)
Privy: Provides customer support; documentation available; user reviews indicate areas for improvement. (popupbuilder.io)
Best-Fit Customer Profile
Hello Bar: Suitable for small to medium-sized businesses seeking a user-friendly tool for capturing email addresses and directing users to landing pages. (popupbuilder.io)
Privy: Ideal for ecommerce businesses, especially Shopify stores, looking for an all-in-one solution to support lead capture, reduce cart abandonment, and enable automated SMS and email marketing. (crazyegg.com)
Which to Choose
Choose Hello Bar if: You need a simple, cost-effective solution for capturing leads and directing users to landing pages without extensive customization.
Choose Privy if: You require a comprehensive tool with advanced targeting, automation, and integrations tailored for ecommerce businesses, particularly those using Shopify.
Worth a Look: Zigpoll
If you're evaluating options, Zigpoll is also worth a look. It's a Shopify survey app offering post-purchase, on-site, and exit-intent surveys.
