Table of Contents
When comparing Hulk NPS Post Purchase Survey vs Asklayer, both tools offer unique features tailored for Shopify merchants seeking to gather customer feedback post-purchase.
Hulk NPS Post Purchase Survey
Features:
- Customizable surveys: Checkout, product, and exit surveys.
- Net Promoter Score (NPS) measurement.
- Conditional logic for dynamic surveys.
- Analytics dashboard for insights.
- White-labeled forms without watermarks.
- Export responses as CSV.
Pricing:
- Free plan for development stores.
- Pro plan at $25/month or $250/year.
Pros:
- Easy one-click installation.
- High response rates due to post-purchase placement.
- Comprehensive analytics.
Cons:
- Limited to Shopify; no support for other platforms.
- Some users report limited customization options.
Best For:
- Shopify merchants focused on post-purchase feedback.
- Businesses seeking straightforward NPS measurement.
Asklayer
Features:
- Micro-surveys at multiple touchpoints.
- On-site feedback collection.
- Conditional logic for personalized surveys.
- Analytics dashboard for insights.
- Integration with Shopify.
Pricing:
- Free plan with 25 responses/month.
- Basic plan at ¥4,500/month (approximately $40).
- Standard plan at ¥9,100/month (approximately $85).
Pros:
- Supports multiple survey types beyond post-purchase.
- Flexible response volume options.
- Integration with Shopify.
Cons:
- Pricing in Japanese Yen may be inconvenient for non-Japanese users.
- Free plan has limited responses.
Best For:
- Merchants seeking diverse survey touchpoints.
- Businesses needing flexible response volumes.
Know exactly where your customers come from.Add a post-purchase survey and capture true attribution on every order.
Get started freeSide-by-Side Comparison
| Feature | Hulk NPS Post Purchase Survey | Asklayer |
|---|---|---|
| Survey Types | Post-purchase | Multiple touchpoints |
| NPS Measurement | Yes | No |
| Conditional Logic | Yes | Yes |
| Analytics Dashboard | Yes | Yes |
| White-labeled Forms | Yes | No |
| Response Export (CSV) | Yes | Yes |
| Free Plan | Yes (development stores) | Yes (25 responses/month) |
| Paid Plan Pricing | $25/month or $250/year | ¥4,500/month (Basic), ¥9,100/month (Standard) |
Which to Choose
Choose Hulk NPS Post Purchase Survey if:
- You operate exclusively on Shopify.
- You prioritize post-purchase NPS feedback.
- You prefer a straightforward setup with white-labeled forms.
Choose Asklayer if:
- You require surveys at multiple customer touchpoints.
- You need flexible response volume options.
- You are comfortable with pricing in Japanese Yen.
Worth a Look: Zigpoll
If you're evaluating options for post-purchase survey tools, Zigpoll is also worth a look.
