Table of Contents
Hulk NPS Post Purchase Survey and Fairing are Shopify apps designed to collect customer feedback through post-purchase surveys. They cater to subscription-based e-commerce businesses seeking to enhance customer satisfaction and retention.
Hulk NPS Post Purchase Survey
Features
- NPS Surveys: Collect Net Promoter Score data post-purchase.
- Thank-You Page Integration: Embed surveys directly on the order confirmation page.
- Customizable Surveys: Tailor questions to gather specific insights.
- Response Analytics: Monitor and analyze customer feedback.
Pricing Model
- Tiered Pricing: Pricing varies based on response volume.
- Free Tier: Offers basic features for small businesses.
Ease of Setup and Use
- Shopify Integration: Seamless installation via the Shopify App Store.
- User-Friendly Interface: Intuitive dashboard for easy survey management.
Integrations
- Shopify: Native integration for effortless setup.
Customer Support and Documentation
- Support Channels: Email support available.
- Documentation: Comprehensive guides and FAQs provided.
Best-Fit Customer Profile
- Small to Medium-Sized Businesses: Ideal for merchants seeking straightforward NPS surveys without complex analytics.
Fairing
Features
- Post-Purchase Attribution Surveys: Gather feedback on purchase decisions.
- Deep Analytics Integrations: Connects with platforms like Google Analytics and Klaviyo.
- Customizable Surveys: Design surveys to match brand identity.
- Response Analytics: Analyze customer feedback for actionable insights.
Pricing Model
- Tiered Pricing: Pricing based on response volume and features.
- Free Tier: Basic features available for startups.
Ease of Setup and Use
- Shopify Integration: Easy installation through the Shopify App Store.
- User-Friendly Interface: Intuitive dashboard for survey creation and analysis.
Integrations
- Shopify: Native integration for seamless setup.
- Google Analytics: Track survey performance metrics.
- Klaviyo: Sync customer data for targeted marketing.
Customer Support and Documentation
- Support Channels: Email and chat support available.
- Documentation: Detailed guides and tutorials provided.
Best-Fit Customer Profile
- Medium to Large-Sized Businesses: Suitable for merchants needing advanced analytics and attribution insights.
Know exactly where your customers come from.Add a post-purchase survey and capture true attribution on every order.
Get started freeSide-by-Side Comparison
| Feature | Hulk NPS Post Purchase Survey | Fairing |
|---|---|---|
| Survey Type | NPS Surveys | Post-Purchase Attribution Surveys |
| Integration | Shopify | Shopify, Google Analytics, Klaviyo |
| Customizable Surveys | Yes | Yes |
| Response Analytics | Yes | Yes |
| Pricing Model | Tiered, Free Tier | Tiered, Free Tier |
| Best-Fit Customer Profile | Small to Medium-Sized Businesses | Medium to Large-Sized Businesses |
Which to Choose
- Hulk NPS Post Purchase Survey: Best for small to medium-sized businesses seeking straightforward NPS surveys without complex analytics.
- Fairing: Ideal for medium to large-sized businesses needing advanced analytics and attribution insights.
Worth a Look: Zigpoll
If you're evaluating options for NPS survey software, Zigpoll is also worth a look.
