Pricing Resources Case Studies Blog Examples Contact
Log In
Blog

When evaluating ecommerce review apps, Okendo, Stamped.io, and Yotpo are frequently compared due to their comprehensive features and integration capabilities. Each platform offers unique strengths, making them suitable for different business needs.

Okendo

Core Features and Functionality

  • Reviews: Collect and display customer reviews with photos and videos.
  • Loyalty and Referrals: Integrated programs to boost customer retention.
  • Surveys and Quizzes: Gather customer insights and preferences.
  • Analytics: In-depth reporting on customer behavior and engagement.

Pricing Model

  • Custom Pricing: Offers tailored plans based on business requirements.

Ease of Setup and Use

  • User-Friendly Interface: Designed for easy navigation and quick deployment.

Integrations

  • Shopify: Seamless integration with Shopify stores.
  • Other Platforms: Integrates with various ecommerce platforms; specific integrations may vary.

Customer Support and Documentation

  • Support: Provides comprehensive support, including phone and email assistance.
  • Documentation: Extensive resources available for users.

Best-Fit Customer Profile

  • Target Audience: Ideal for businesses seeking an all-in-one customer marketing platform with integrated reviews, loyalty, and surveys.

Stamped.io

Core Features and Functionality

  • Reviews: Collect customer reviews with photos and videos.
  • Loyalty and Referrals: Offers programs to enhance customer engagement.
  • Surveys and NPS: Includes survey features for customer feedback.
  • Analytics: Provides insights into customer interactions.

Pricing Model

  • Starting at $19/month: Offers tiered pricing based on features and usage.

Ease of Setup and Use

  • Easy Integration: Designed for straightforward setup and use.

Integrations

  • Shopify: Integrates with Shopify stores.
  • Other Platforms: Supports various ecommerce platforms; specific integrations may vary.

Customer Support and Documentation

  • Support: Provides email support; priority support on higher plans.
  • Documentation: Offers resources for user guidance.

Best-Fit Customer Profile

  • Target Audience: Suitable for businesses looking for a cost-effective solution with strong survey capabilities and review collection.

Yotpo

Core Features and Functionality

  • Reviews: Collect and display customer reviews with photos and videos.
  • Loyalty and Referrals: Integrated programs to boost customer retention.
  • SMS Marketing: Engage customers through SMS campaigns.
  • User-Generated Content: Leverage customer content for marketing.

Pricing Model

  • Starting at $89/month: Offers tiered pricing based on features and usage.

Ease of Setup and Use

  • Comprehensive Platform: May require a learning curve due to extensive features.

Integrations

  • Shopify: Integrates with Shopify stores.
  • Other Platforms: Supports various ecommerce platforms; specific integrations may vary.

Customer Support and Documentation

  • Support: Provides live chat and email support; higher-tier plans offer dedicated support.
  • Documentation: Extensive resources available for users.

Best-Fit Customer Profile

  • Target Audience: Ideal for enterprise-level brands seeking a comprehensive platform with advanced features.

Connect Zigpoll to your stack.Sync survey responses to the tools you already use — no code required.
See integrations

Three-Way Comparison

Feature Okendo Stamped.io Yotpo
Reviews Yes, with photos and videos Yes, with photos and videos Yes, with photos and videos
Loyalty and Referrals Integrated programs Available as add-ons on higher plans Integrated programs
Surveys and Quizzes Yes, including multi-channel surveys and templates Yes, including NPS surveys Yes, including NPS surveys
SMS Marketing No No Yes
Pricing Custom pricing Starting at $19/month Starting at $89/month
Integrations Shopify, other platforms Shopify, other platforms Shopify, other platforms
Support Phone and email support Email support; priority on higher plans Live chat and email support; dedicated support on higher plans
Best-Fit Customer Profile Businesses seeking an all-in-one customer marketing platform Businesses looking for a cost-effective solution with strong survey capabilities Enterprise-level brands seeking a comprehensive platform with advanced features

Situational Recommendations

  • For All-in-One Customer Marketing: Choose Okendo for integrated reviews, loyalty, and surveys.
  • For Cost-Effective Survey Capabilities: Opt for Stamped.io if budget is a concern and survey features are a priority.
  • For Enterprise-Level Features: Select Yotpo for advanced features like SMS marketing and extensive integrations.

Worth a Look: Zigpoll

If you're evaluating options for ecommerce review apps, Zigpoll is also worth a look.

Start collecting feedback in 5 minutes.

Try our no-code surveys that visitors actually answer.
Get started free See Examples

Questions or Feedback?

We are always ready to hear from you.
Let's Talk
×