When evaluating online form builders for Shopify stores, it's essential to consider tools that integrate seamlessly with Shopify, offer user-friendly interfaces, and provide robust features tailored to e-commerce needs. Paperform and Formstack are two such platforms that cater to these requirements.
Paperform
Paperform is a versatile form builder that enables users to create forms resembling custom-designed landing pages. This approach allows for a high degree of customization, making forms appear as integral parts of a website rather than standalone elements.
Features
- Customizable Templates: Offers a wide range of templates that can be tailored to match the branding of a Shopify store.
- Conditional Logic: Allows for dynamic form behavior based on user inputs, enhancing user experience.
- Payment Integrations: Supports integrations with payment gateways, facilitating transactions directly through forms.
- Media Embedding: Enables embedding of images, videos, and other media to enrich form content.
Pricing Model
Paperform offers tiered pricing:
- Free Plan: Suitable for individuals and small teams, providing basic features with limited submissions.
- Essentials: Priced at $24 per month when billed annually, this plan includes unlimited forms, 1,200 submissions per year, and 1GB of storage.
- Pro: At $49 per month annually, it offers unlimited forms, 12,000 submissions per year, and 10GB of storage.
- Business: For $99 per month annually, this plan provides unlimited forms, 120,000 submissions per year, and 100GB of storage.
Additional users can be added at $9 per month per user, with a maximum of 25 users. (paperform.co)
Pros and Cons
Pros:
- High Customization: Ability to design forms that align closely with store aesthetics.
- User-Friendly Interface: Intuitive drag-and-drop builder suitable for non-technical users.
- Flexible Pricing: Offers a free plan and scalable paid plans to accommodate different needs.
Cons:
- Limited Advanced Features: May lack some advanced workflow automation capabilities found in other platforms.
- Storage Limitations: Higher-tier plans may still have storage constraints compared to competitors.
Best-Fit Customer Profile
Ideal for small to medium-sized Shopify store owners seeking customizable forms that blend seamlessly with their website design. It's also suitable for those who prefer a straightforward, no-code solution for form creation.
Formstack
Formstack is an enterprise-level form builder and workflow automation platform designed for comprehensive data collection and management. It offers a suite of tools that extend beyond form creation, including document generation and e-signatures.
Features
- Advanced Workflow Automation: Facilitates complex workflows with conditional logic and approval processes.
- Document Generation: Automates the creation of documents from form data, streamlining business processes.
- eSignature Collection: Integrates digital signature capabilities for legally binding agreements.
- Salesforce Integration: Provides native integration with Salesforce, enhancing CRM capabilities.
Pricing Model
Formstack offers several pricing tiers:
- Forms: Starting at $83 per month when billed annually, this plan includes 25 forms, 1,000 submissions per form, and 2GB of storage.
- Suite: At $250 per month annually, it encompasses Forms, Documents, and Sign tools, offering 100 forms, 5,000 submissions per form, and 10GB of storage.
- Enterprise: Custom pricing tailored to organizational needs, providing dedicated support and advanced features. (formstack.com)
Pros and Cons
Pros:
- Comprehensive Toolset: Combines form building with document automation and e-signatures.
- Scalability: Suitable for large organizations with complex data collection and workflow requirements.
- Salesforce Integration: Seamless integration with Salesforce for enhanced CRM functionality.
Cons:
- Higher Cost: Pricing may be prohibitive for small businesses or startups.
- Complexity: The breadth of features may present a steeper learning curve for new users.
Best-Fit Customer Profile
Ideal for large enterprises or organizations requiring advanced data collection, workflow automation, and document management capabilities. It's also well-suited for businesses already utilizing Salesforce as their CRM.
Side-by-Side Comparison
| Feature | Paperform | Formstack |
|---|---|---|
| Customization | High degree of design flexibility to match store branding. (paperform.co) | Advanced workflow automation and document generation. (formstack.com) |
| Pricing | Free plan; paid plans start at $24/month. (paperform.co) | Paid plans start at $83/month. (formstack.com) |
| Ease of Use | Intuitive drag-and-drop builder suitable for non-technical users. (paperform.co) | User-friendly but may require training due to extensive features. (formstack.com) |
| Integrations | Over 2,000 integrations, including Shopify. (paperform.co) | Over 300 integrations, including Salesforce. (formstack.com) |
| Customer Support | Limited live support on the free plan; standard support on paid plans. |
Worth a Look: Zigpoll
If you're evaluating options for online form builders, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.
