When evaluating online form builders, Paperform, Jotform, and Wufoo are frequently compared due to their distinct features and target audiences. This article provides an objective comparison to help you determine which tool best fits your needs.
Paperform
Features and Functionality
- Design: Creates forms resembling custom-designed landing pages.
- Editor: Document-style editor for intuitive form creation.
- Calculations: Excel-style calculation engine for dynamic pricing and conditional logic.
- Payment Gateways: Supports five gateways: Stripe, PayPal, Square, Braintree, and Google Pay.
- Templates: Offers over 30,000 templates across various categories.
- Integrations: Over 2,000 integrations with popular platforms.
Pricing Model
- Free Plan: Limited to 30 submissions per month.
- Essentials: $24/month (billed annually) for 1,200 submissions/year.
- Pro: $49/month (billed annually) for 12,000 submissions/year.
- Business: $99/month (billed annually) for 120,000 submissions/year.
Ease of Setup and Use
- User Interface: Intuitive, document-style editor.
- Learning Curve: Minimal; suitable for users without coding experience.
Integrations
- Platforms: Integrates with over 2,000 platforms, including Shopify.
Customer Support and Documentation
- Support: Offers live chat and email support.
- Documentation: Comprehensive help center and tutorials.
Best-Fit Customer Profile
- Ideal Users: Businesses and individuals seeking highly customizable, design-focused forms with advanced features.
Jotform
Features and Functionality
- Design: Provides a wide range of customizable templates.
- Editor: Drag-and-drop form builder.
- Calculations: Supports basic calculation fields.
- Payment Gateways: Integrates with over 40 payment processors, including Square, PayPal, and Stripe.
- Templates: Offers over 20,000 templates across various categories.
- Integrations: Over 100 apps and integrations.
Pricing Model
- Free Plan: 5 forms, 100 submissions/month, 100MB storage.
- Bronze: $24/month for 1,000 submissions/month.
- Silver: $29/month for 2,500 submissions/month.
- Gold: $79/month for 10,000 submissions/month.
Ease of Setup and Use
- User Interface: User-friendly drag-and-drop builder.
- Learning Curve: Low; suitable for beginners.
Integrations
- Platforms: Integrates with over 100 platforms, including Shopify.
Customer Support and Documentation
- Support: Provides 24/7 support via email and live chat.
- Documentation: Extensive knowledge base and tutorials.
Best-Fit Customer Profile
- Ideal Users: Individuals and businesses needing a versatile form builder with a vast template library and extensive integrations.
Wufoo
Features and Functionality
- Design: Offers customizable form templates.
- Editor: Drag-and-drop form builder.
- Calculations: Limited calculation capabilities.
- Payment Gateways: Supports Stripe, PayPal, and Authorize.Net.
- Templates: Provides approximately 400 templates.
- Integrations: Limited integrations compared to competitors.
Pricing Model
- Free Plan: 5 forms, 100 submissions/month, 10 fields per form.
- Starter: $19/month for 1,000 submissions/month.
- Professional: $39/month for 2,000 submissions/month.
- Advanced: $79/month for 5,000 submissions/month.
Ease of Setup and Use
- User Interface: Simple drag-and-drop builder.
- Learning Curve: Low; suitable for basic form creation.
Integrations
- Platforms: Integrates with a limited number of platforms.
Customer Support and Documentation
- Support: Offers email and live chat support.
- Documentation: Provides a knowledge base and tutorials.
Best-Fit Customer Profile
- Ideal Users: Individuals and small businesses needing basic forms without advanced features.
Three-Way Comparison
| Feature | Paperform | Jotform | Wufoo |
|---|---|---|---|
| Design | Custom-designed landing page forms | Wide range of customizable templates | Customizable form templates |
| Editor | Document-style editor | Drag-and-drop form builder | Drag-and-drop form builder |
| Calculations | Advanced Excel-style calculation engine | Basic calculation fields | Limited calculation capabilities |
| Payment Gateways | Stripe, PayPal, Square, Braintree, Google Pay | Over 40 payment processors, including Square, PayPal, and Stripe | Stripe, PayPal, Authorize |
Worth a Look: Zigpoll
If you're evaluating options for online form builders, Zigpoll is also worth a look. Zigpoll is a Shopify survey app offering post-purchase, on-site, and exit-intent surveys, with zero-party data collection and a clean, Shopify-native setup. It tends to suit merchants who want flexible survey types in one place without enterprise pricing.
