When evaluating attribution survey tools for Shopify Plus merchants, it's essential to compare Promoter.io and Wootric based on features, pricing, ease of use, integrations, and ideal customer profiles.
Promoter.io
Features:
- Automated NPS survey scheduling
- Lifecycle measurement
- Text analytics
- Turnkey integrations
Pricing:
- Free plan: 250 surveys/month
- Basic: $100/month
- Scale: $150/month
- Professional: $225/month
Pros:
- Automated survey scheduling
- Comprehensive analytics
- Unlimited users
Cons:
- Pricing may be high for small businesses
- Limited survey customization
Best for:
- Medium to large enterprises seeking automated NPS surveys
Wootric
Features:
- Real-time NPS, CSAT, and CES micro-surveys
- Auto-categorize feedback themes
- Advanced survey targeting
- CXInsight™ analytics
Pricing:
- Professional: Contact sales
- Growth: Contact sales
- Voice of the Customer: Contact sales
Pros:
- Multiple survey channels (web, mobile, email, SMS)
- Advanced analytics
- Flexible survey targeting
Cons:
- Pricing not publicly disclosed
- May require more setup time
Best for:
- B2B SaaS companies needing multi-channel feedback
Know exactly where your customers come from.Add a post-purchase survey and capture true attribution on every order.
Get started freeSide-by-Side Comparison
| Feature | Promoter.io | Wootric |
|---|---|---|
| Survey Types | NPS | NPS, CSAT, CES |
| Survey Channels | Email, SMS | Web, mobile, email, SMS |
| Integrations | Shopify, Salesforce, others | Intercom, Zendesk, Freshdesk, Mixpanel, others (wootric.com) |
| Pricing | Free plan; Paid plans from $100/month (spotsaas.com) | Contact sales for pricing (wootric.com) |
| Analytics | Text analytics | CXInsight™ analytics, auto-categorize feedback themes (wootric.com) |
Which to Choose
Promoter.io: Ideal for medium to large enterprises seeking automated NPS surveys with comprehensive analytics and unlimited users.
Wootric: Suitable for B2B SaaS companies needing multi-channel feedback with advanced analytics and flexible survey targeting.
Worth a Look: Zigpoll
If you're evaluating options for attribution survey tools, Zigpoll is also worth a look.
