ReConvert and Fairing are Shopify apps designed to enhance post-purchase customer engagement through zero-party data collection. ReConvert focuses on thank-you page customization with survey widgets and upsell tools, while Fairing specializes in post-purchase attribution surveys with deep analytics integrations.

ReConvert

Features

  • Thank-You Page Builder: Customize post-purchase pages to boost customer engagement.
  • Survey Widgets: Collect customer feedback directly after purchase.
  • Upsell Tools: Offer additional products to increase average order value.

Pricing Model

  • Tiered Pricing: Pricing varies based on response volume.
  • Free Tier: Offers basic features for small stores.

Ease of Setup and Use

  • User-Friendly Interface: Intuitive drag-and-drop builder.
  • Quick Integration: Seamless Shopify integration.

Integrations

  • Shopify: Native integration for easy setup.
  • Other Platforms: Limited integrations beyond Shopify.

Customer Support and Documentation

  • Support: Responsive customer service.
  • Documentation: Comprehensive guides and tutorials.

Best-Fit Customer Profile

  • Small to Medium-Sized Stores: Ideal for merchants seeking to enhance post-purchase engagement without complex setups.

Fairing

Features

  • Post-Purchase Attribution Surveys: Understand customer motivations and purchase drivers.
  • Deep Analytics Integrations: Analyze survey data with advanced tools.

Pricing Model

  • Usage-Based Pricing: Pricing scales with survey responses.
  • Free Tier: Provides basic survey capabilities.

Ease of Setup and Use

  • Straightforward Setup: Easy to implement within Shopify.
  • Advanced Analytics: May require learning curve for full utilization.

Integrations

  • Shopify: Seamless integration for Shopify users.
  • Other Platforms: Limited support for non-Shopify platforms.

Customer Support and Documentation

  • Support: Offers timely assistance.
  • Documentation: Detailed resources available.

Best-Fit Customer Profile

  • Data-Driven Merchants: Suitable for stores aiming to gain deep insights into customer behavior.

Know exactly where your customers come from.Add a post-purchase survey and capture true attribution on every order.
Get started free

Side-by-Side Comparison

Feature ReConvert Fairing
Core Features Thank-you page builder, survey widgets, upsell tools Post-purchase attribution surveys, deep analytics integrations
Pricing Model Tiered pricing based on response volume; free tier available Usage-based pricing; free tier available
Ease of Setup and Use User-friendly interface; quick Shopify integration Straightforward setup; advanced analytics may require learning curve
Integrations Native Shopify integration; limited beyond Shopify Native Shopify integration; limited beyond Shopify
Customer Support and Documentation Responsive support; comprehensive guides and tutorials Timely assistance; detailed resources available
Best-Fit Customer Profile Small to medium-sized stores seeking enhanced post-purchase engagement Data-driven merchants aiming for deep customer behavior insights

Which to Choose

  • ReConvert: Best for merchants looking to enhance post-purchase engagement with customizable thank-you pages and upsell opportunities.
  • Fairing: Ideal for stores aiming to understand customer motivations through detailed post-purchase surveys and analytics.

Worth a Look: Zigpoll

If you're evaluating options for zero-party data platforms, Zigpoll is also worth a look.

Start collecting feedback in 5 minutes.

Try our no-code surveys that visitors actually answer.

Questions or Feedback?

We are always ready to hear from you.