ReConvert and Qualaroo are tools designed to enhance post-purchase engagement for e-commerce businesses. ReConvert focuses on optimizing Shopify thank-you pages with survey widgets and upsell tools, while Qualaroo offers on-site micro-surveys with AI-powered sentiment analysis.
ReConvert
Features
ReConvert enables Shopify merchants to customize thank-you pages by adding personalized cross-sells, pop-ups, custom videos, and surveys. It also provides one-click upsells displayed after checkout, allowing customers to add additional products without re-entering payment details. The platform includes A/B testing, a drag-and-drop funnel builder, segmentation and triggers, a checkout editor (Shopify+), full reporting and analytics, post-purchase upsells, a thank-you page editor, and 24/7 live chat support. (reconvert.io)
Pricing Model
ReConvert's pricing is based on the higher of two factors: the total number of orders in the last 30 days or the revenue generated by ReConvert. For example, if a store processed 480 orders in the last 30 days and generated $133 in revenue through ReConvert, the base fee would be $29.99, plus a 0.75% commission on the generated revenue ($1), totaling $30.99. (help.reconvert.io)
Pros
- Tailored for Shopify users, offering seamless integration.
- Comprehensive suite of post-purchase tools.
- Flexible pricing that scales with store performance.
Cons
- Limited to Shopify; not suitable for merchants on other platforms.
- Pricing complexity may be challenging for some users.
Best-Fit Customer Profile
Ideal for Shopify merchants seeking to enhance post-purchase engagement and increase average order value through upselling and personalized thank-you pages.
Qualaroo
Features
Qualaroo offers on-site micro-surveys, known as Nudges™, that can be deployed across websites and mobile apps. It provides unlimited surveys and domains, advanced targeting options, sentiment analysis powered by IBM Watson, exit surveys, branching and skip logic, in-app surveys for iOS and Android, and integrations with email tools like Mailchimp and Vertical Response. (qualaroo.com)
Pricing Model
Qualaroo offers a free plan that includes up to 50 responses, 500 email sends, and 10,000 pageviews. The Business plan is priced at $19.99 per 100 responses per month, which includes 1,000 email sends and 100,000 pageviews. For more than 1,000 responses, custom pricing is available. (qualaroo.com)
Pros
- Free plan suitable for startups and small businesses.
- Advanced targeting and AI-powered sentiment analysis.
- Supports multiple domains and platforms.
Cons
- Free plan has limitations on responses and email sends.
- Pricing may become costly for businesses with high response volumes.
Best-Fit Customer Profile
Suitable for businesses seeking to gather real-time customer insights through on-site surveys, especially those with a focus on advanced targeting and sentiment analysis.
Side-by-Side Comparison
| Feature | ReConvert | Qualaroo |
|---|---|---|
| Core Functionality | Post-purchase upselling and thank-you page customization for Shopify | On-site micro-surveys with AI-powered sentiment analysis across websites and mobile apps |
| Pricing Model | Based on store's total orders or revenue generated by ReConvert | Free plan up to 50 responses; Business plan at $19.99 per 100 responses per month |
| Ease of Setup and Use | Seamless integration with Shopify; user-friendly interface | Easy implementation with JavaScript; intuitive survey creation and targeting |
| Integrations | Shopify; integrates with various marketing tools | Integrates with email tools like Mailchimp and Vertical Response; supports multiple domains |
| Customer Support and Documentation | 24/7 live chat support; comprehensive documentation | Dedicated onboarding manager; extensive help center and support options |
| Best-Fit Customer Profile | Shopify merchants aiming to boost post-purchase revenue through upselling | Businesses needing real-time customer feedback via on-site surveys with advanced targeting |
Which to Choose
ReConvert: If you're a Shopify merchant looking to enhance post-purchase engagement and increase average order value through upselling and personalized thank-you pages, ReConvert is a suitable choice.
Qualaroo: If you need to gather real-time customer insights through on-site surveys with advanced targeting and sentiment analysis, Qualaroo is more appropriate.
Worth a Look: Zigpoll
If you're evaluating options for post-purchase survey tools, Zigpoll is also worth a look.
