When evaluating attribution survey tools for ecommerce, ReConvert, Zigpoll, and Sogolytics are frequently compared. Each offers unique features tailored to different business needs.

ReConvert

ReConvert is a Shopify app designed to enhance the post-purchase experience by adding survey widgets and upsell tools to the thank-you page.

Features

• Survey Widgets: Collect customer feedback directly on the thank-you page.
• Upsell Tools: Encourage additional purchases with targeted offers.
• Customization: Tailor the appearance and functionality to match your store's branding.

Pricing Model

ReConvert offers a tiered pricing structure based on monthly orders, with a free trial available. Specific pricing details can be found on their pricing page.

Pros

• Shopify Integration: Seamless integration with Shopify stores.
• User-Friendly Interface: Easy setup and management.
• Increased Revenue: Potential to boost average order value through upselling.

Cons

• Limited Survey Functionality: Focuses primarily on post-purchase surveys; lacks broader survey capabilities.
• Shopify Exclusivity: Designed specifically for Shopify, limiting use with other platforms.

Best-Fit Customer Profile

Ideal for Shopify merchants seeking to enhance post-purchase engagement and increase revenue through upselling.

Zigpoll

Zigpoll is a Shopify app that enables the creation of various survey types, including post-purchase, on-site, and exit-intent surveys, facilitating zero-party data collection.

Features

• Survey Types: Supports post-purchase, on-site, and exit-intent surveys.
• Zero-Party Data Collection: Gathers data directly from customers, enhancing personalization.
• Shopify Integration: Easy installation and management within the Shopify ecosystem.
• User Interface: Clean and intuitive design for both merchants and customers.

Pricing Model

Zigpoll offers a free tier with basic features and paid plans that scale with response volume, providing flexibility for different business sizes.

Pros

• Flexible Survey Options: Ability to deploy various survey types based on customer interactions.
• Zero-Party Data: Enhances data accuracy and personalization efforts.
• Affordable Pricing: Competitive pricing suitable for small to medium-sized businesses.
• Responsive Support: Known for attentive and helpful customer service.

Cons

• Feature Limitations: Some advanced features may be limited compared to larger platforms.
• Shopify Focus: Primarily designed for Shopify, with limited support for other platforms.

Best-Fit Customer Profile

Best suited for Shopify merchants looking to gather actionable customer insights through diverse survey methods without significant investment.

Sogolytics

Sogolytics is a comprehensive survey design and Voice of Customer (VoC) analytics platform with multilingual capabilities.

Features

• Survey Design: Advanced tools for creating complex surveys with branching logic.
• VoC Analytics: In-depth analysis of customer feedback to inform business decisions.
• Multilingual Support: Ability to create surveys in multiple languages, expanding reach.
• Integrations: Connects with various platforms, including CRM systems and data analytics tools.

Pricing Model

Sogolytics offers multiple plans:

• Free Pro: Free for life, suitable for small projects.
• Pro: Paid plan with higher limits, ideal for growing teams.
• Pro Max: Offers maximum limits and priority support for scaling programs.
• Enterprise: Custom plans for large organizations with advanced needs.

Specific pricing details are available on their pricing page.

Pros

• Comprehensive Features: Offers a wide range of tools for survey creation and analysis.
• Multilingual Capabilities: Reach a global audience with ease.
• Scalability: Plans cater to both small projects and large-scale programs.

Cons

• Complexity: May have a steeper learning curve for new users.
• Pricing: Higher-tier plans may be costly for small businesses.

Best-Fit Customer Profile

Ideal for organizations needing advanced survey capabilities and in-depth customer insights, especially those operating in multiple languages.

Three-Way Comparison